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Unable to Login Kuler with Adobe ID

Mar 7, 2012 10:32 PM

Tags: #kuler #adobe_id #login_kuler

Unable to Login Kuler with Adobe ID - Do we have any work arounds for it???

787 Views 4 Replies Latest reply: IMShiv, Mar 13, 2012 2:09 AM

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1. David__B,

Mar 12, 2012 1:42 PM in reply to IMShiv

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Hi IMShiv,

I'm able to log in okay. Might test again. Are you using the Kuler webpage, Android app or AIR app? Do you get an kind of an error message when trying?

-Dave

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2. IMShiv,

Mar 12, 2012 12:01 AM in reply to David__B

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That's right Dave, I am using the Kuler webpage...

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3. David__B,

Mar 12, 2012 1:46 PM in reply to IMShiv

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Thanks for the additional details and the screen shot. Please try resetting your password and see if the issue persists. Here are some instructions for the process

http://kb2.adobe.com/cps/167/tn_16721.html#main_I%20want%20to%20change /reset%20my%20password

If you're still having issues after that please post again.

Thanks for your patience,

-Dave

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4. IMShiv,

Mar 13, 2012 2:09 AM in reply to David__B

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Thanks a lot Dave, that solved the problem...

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