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adam.smithxa
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Frozen at launch

Mar 7, 2012 3:37 AM

Photoshop Touch is frozen at launch on my iPad2. I am running iOS5. I have tried rebooting several times, as well as uninstalling and re-installing the app. Nothing seems to work. From the looks of this forum, this is a common problem, but none of the solutions offered on previous threads have rectified the situation. Unhappy to say the least.

 
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  • greule
    420 posts
    Oct 14, 2010
    Currently Being Moderated
    Mar 7, 2012 4:33 AM   in reply to adam.smithxa

    Hi Adam, I'm sorry to hear that you have trouble running PSTouch. A couble of questions. How much free space do you have on your iPad? What language/region setting do you have enabled on your iPad? Wifi on/off?

     

    In addition does the freeze also occur when you have only PSTouch running?

     

    Thanks,

    Guido

     
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  • Currently Being Moderated
    Mar 8, 2012 3:11 AM   in reply to adam.smithxa

    Hi Adam,

     

    Since you seem to encounter an issue that we've never heard or experienced before, could you try the same with wifi off?

    What exactly do you mean by frozen - how far do you get into the application upon startup?

    Do you use AirPlay or have the iPad connected in any other way?

     

    thanks,

    Ignacio

     
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