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taylorswiftlover3498
Currently Being Moderated

extracting

Mar 12, 2012 3:25 AM

i am trying to download photoshop free trial because i need it for school in 2 days but it keeps saying extracting and its been saying that for many days. how can i start downolding it again and make it stop extracting. by the way i am using an apple macbook pro

 
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  • Gautham K
    782 posts
    Nov 8, 2010
    Currently Being Moderated
    Mar 12, 2012 11:11 AM   in reply to taylorswiftlover3498

    Hi,

     

    Which version of Mac OSX are you using? Is there enough disk space in the drive you are downloading / installing the application to?

     

    I would suggest restarting the Download Assistant and choosing the download location as your desktop.

     

    Thanks

     
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    Feb 13, 2013 9:22 AM   in reply to taylorswiftlover3498

    Disconnect from internet and delete assitant and re down load it then when you get ready to download primiere pro connect again and re try

    it works iv had the same problem

     
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