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Contribute multiple instances of the same connection appear on login/start screen

Mar 9, 2012 12:45 PM

Tags: #profile #adobe #duplicate #multiple #contribute #instances

I am administering a series of sub-websites under one primary umbrella.


- The Primary Umbrella site does not run under the Contribute Publishing Server

- The secondary (child) sites are managed by the Contribute Publishing Server

- We recently added a user to several of these subsites

- After we added the user, we've had a problem with other user profiles.

- Multiple instances of the same connection will appear upon login on the start screen ( about:startscreen ). However the user seems to only be able to credential to one of them, not both.


I have gone into the user profile directory within Windows directory structure and removed both site dirs. However when restarting and reconnecting, both appear again.


Anyone else have this issue and what is the remedy and fix?


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