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xcalybur75
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FMLE 3.2 and 3.1 not showing video after Lion 10.7.3 update...

Feb 6, 2012 11:56 PM

Hello all. I've been using FMLE 3.2 professionally to stream live to ustream two times a week for more than 5 months now. Besides the general problem of FMLE crashing at launch, it has always worked ok, until now. the 10.7.3 combo updater came out and i've done the upgrade on my main machine and the Mac Book Pro that I use to stream from. Now on both machines, FMLE 3.2 (and 3.1, I tested it) refuses to show any video from either the Canon XL2 via firewire (my standard streaming setup) or via logitech 9000 on my main machine or the iSight HD camera on the Mac Book Pro. Whenever I launched FMLE before it would show the video feed in the two preview windows above. Now, nothing. Audio works fine. When I choose the video properties of the video source (little wrench next to the video source pulldown), that dialog box shows a perview window and that does work. I can see the video feed there, but not in the main part of the program. Also, I tried to send out the feed anyways and it is blank. Nothing.

 

This appears to be a problem with FMLE and 10.7.3. Any ideas on how to fix it besides waiting on Adobe to finally fix FMLE?

 

Thanks.

 
Replies
  • Currently Being Moderated
    Feb 8, 2012 6:20 AM   in reply to xcalybur75

    Reply to say that while I don't have a solution or a fix, I am seeing the exact same issue after having updated to 10.7.3. The timing for this bug to materialize could not be worse, because I am using FMLE to give live demonstrations of a CDN product, and it looks strange for the encoder to not have any preview. Running FMLE in a VM with Windows 7 is fine. Go figure.

     
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    Feb 10, 2012 4:19 PM   in reply to xcalybur75

    I'm having the same problem running on 10.7.3. FMLE doesn't recognize any video capture devices what so ever. It is incredibly frustrating.

     
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    Feb 12, 2012 9:01 AM   in reply to xcalybur75

    I just did the Lion 10.7.3 fresh install and I can hear the audio and not the video..when I close I get the attached error message.  I have been using this with Snow Leopard for the past year with no issues. Leocrash_report.jpg

     
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    Feb 12, 2012 1:02 PM   in reply to xcalybur75

    How do you fix, this I'm having the same problem with our New iMac computer using version 10.7.3.  Our church has been using Adobe FME on a windows computer for months with no problems. Now our "NEW" iMac will not recognize our video device on Adobe FME 3.2 or 3.1.

     
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    Feb 13, 2012 7:34 AM   in reply to lfred150

    I could not wait for a fix from Adobe..I bit the bullet and purchased Wirecast..it is 10.7.3 compatible..

     

    Leo

     
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    Feb 13, 2012 7:34 PM   in reply to lfred150

    I was fixin to puchase the wirecast 4.0 myself.

     

    Thanks,

    Michael

     
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  • Currently Being Moderated
    Feb 18, 2012 12:39 PM   in reply to xcalybur75

    I was having the same problem. I decided to try reinstalling FMLE and now I can't install it...beware.

     
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  • Currently Being Moderated
    Feb 18, 2012 1:06 PM   in reply to xcalybur75

    Have you tried QuickTime Broadcaster? It works if your server supports RTSP, FFmpeg is another option.  I'm starting to get the impression FMLE is horrible, before this it would frequently crash on close and now I can't even reinstall it.

     
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    Feb 22, 2012 1:18 PM   in reply to dallascog1

    I puchased wirecast 4 & have been using it for live broadcast with church services. It works great so far and does alot more than Adobe FME. Cost is less than $500

     
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  • Currently Being Moderated
    Feb 23, 2012 11:58 AM   in reply to xcalybur75

    The same problem  :(

     
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  • Currently Being Moderated
    Feb 23, 2012 4:05 PM   in reply to xcalybur75

    FMLE in a way do work on 10.7.2 but it crashes when you shut it down though. Its been like this (if I remember right) since Lion was released, at least on my maschine. Apple for some reason (dont ask me why) seem to not like anything flash related at all since a while back and if you think about it FMLE is free so maby we shouldnt blame Adobe for this?

     
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  • Currently Being Moderated
    Feb 24, 2012 10:56 AM   in reply to xcalybur75

    Same problem here!       No video in input or output-window.    Craches when shut down.      LION 10.7.3

     

    I am using Ustream Producer Pro.    I do not have that program as an option under DEVICE, but I do have CamTwist, ManyCams and my other video-devices. Can somebody tell me if I should have Ustream as a choice?     Is there another way to broadcast Ustream through FMLE?

     
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  • Currently Being Moderated
    Feb 27, 2012 8:07 AM   in reply to bamedia

    I have several clients also reporting same issue just upgraded to 10.7.3, now FMLE no video, audio only.  Multiple systems.  Ouch...

     
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  • Currently Being Moderated
    Feb 27, 2012 8:45 AM   in reply to Burnin Sven

    Even though the encoder is a free product many people that use it are also customers who purchased the $4500 server product to go with it with the expectation that the encoder would work, so even though this part is free it needs to be fixed immediately.

     

    I made the mistake of trying to reinstall it and it seems that the installation process can't handle that, I'm completely stuck and unable to install the new product, all I get is a generic error message that tells me to restart and try again but it never works:

     

    Exit Code: 24

    -------------------------------------- Summary --------------------------------------

    - 0 fatal error(s), 4 error(s), 0 warning(s)

    ERROR: Set payload canceled status

    ERROR: The following payload errors were found during install:

    ERROR:  - Adobe Flash Media Live Encoder: User canceled installation

    ERROR: User cancelled the operation

    ---------------------------------------------------------------------- ---------------

     

    I am obviously not cancelling the installation it just fails to this error message almost immediately.

     

    This is very typical of an Adobe experience on Mac, they really need to focus more OS X.

     
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    Feb 27, 2012 7:12 PM   in reply to xcalybur75

    I have been on the phone for 2 hours with Adobe and I was told that there is nothing that they can do but send me to this forum

     
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  • Currently Being Moderated
    Mar 3, 2012 3:55 AM   in reply to xcalybur75

    Same problem too!!!!!

     

    I put this message in Apple Discussion too.

    https://discussions.apple.com/message/17743754

     

    Lets will need a demand from apple

     
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  • Currently Being Moderated
    Mar 11, 2012 3:55 PM   in reply to xcalybur75

    Same problem to me...

     
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    Mar 12, 2012 1:40 PM   in reply to xcalybur75

    Same Problem here too.  Tried on two different computers both updated to 10.7.3.. tried with my DataVideo caputre device or just the built in camera.  Sound is ok but no video is present.  Works fine in facetime, imovie or other programs however.  Very frustrating.  Had to pull out a pc from the closet to get back on the air.

     
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    Mar 13, 2012 10:15 AM   in reply to xcalybur75

    No solution so far. No response Apple far too.

     

    https://discussions.apple.com/message/17743754#17743754

     
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  • Currently Being Moderated
    Mar 13, 2012 3:56 PM   in reply to dallascog1

    Only problem with Wirecast is that if you need to do MBR streaming, the outputs are not I-Frame aligned. So player negotiation with the server and client gets wonky. And the uber high end encoders like Kulabyte don't even appear to use the same NetSend, so those can really get messed up for MBR systems that expect the payload to all be attached. And that puts us right back to FMLE, which I'm not so sure Adobe cares that much about. At least on the Apple platforms.

     
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    Mar 13, 2012 8:08 PM   in reply to xcalybur75

    Idem

    same problem! really **** adobe + apple, their war of law and money

    I go home windows, adobe and apple and goodbye! not really serious with their client

     
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    Mar 13, 2012 8:56 PM   in reply to Benjamin Higginbotham

    Benjamin,

     

    It is true that at one time the KulaByte encoder did not bundle the streams with different bitrates together, but that is no longer the case; the default now is to bundle streams but that can be disabled if desired.  In the early days of dynamic MBR streaming, most of our customers used Akamai and with Akamai you did not have to bundle the streams for flawless stream switching.  However, we did discover that with other CDN's using stock Flash Media Server, stream switching was not so good unless the streams were bundled so we fixed it.  If you are seeing something different with the current KulaByte release, let me know offline (tbaldwin@haivision.com) and we'll look into it.

     

    Regards,

     

    Tim

     
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    Mar 13, 2012 9:03 PM   in reply to zoboloff

    Regarding Lion 10.7.3, as much fun as it might be to blame Apple and Adobe's love / hate relationship, that is not the issue here.  The 10.7.3 OS update broke a lot of things including FMLE, Flash playback (full screen mode), other third party non-Adobe graphics related applications, and (as has been reported to me but not verified) Apple's own Time Machine backup software.  We have had very upset customers on the phone with Apple for hours where basically it was admitted that the update had lots of issues and the upcoming 10.8 update should resolve them.  For anyone in Apple's developer program, 10.8 beta is supposed to be available now and, in relation to this thread, it would be interesting to know if FMLE works or not with 10.8.

     

    Tim

     
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    Mar 13, 2012 9:23 PM   in reply to TimB_Kulabyte

    I stand corrected. In all fairness I have not used Kulabyte for a while and while I aboslutly love the quality from the encoder (freakishly, amazingly awesome) I have never been able to afford it for my own personal shows. As such, I have not used it in a very long time. Glad to hear that it bundles the streams together now though!

     

    Mac version soon? Uh... lower cost Mac version

     

    Thanks,

     

    Benjamin Higginbotham

    Spacevidcast.com

     
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  • Currently Being Moderated
    Mar 14, 2012 10:40 AM   in reply to TimB_Kulabyte

    Although I don't have preview windows in FMLE, I can still broadcast video. I typically shut the windows off to save CPU anyhow, so I didn't even know it was an issue for a long time! Yeah it is a bit annoying, but barring Wirecast or Kulabyte I don't see many other encoding options for live flash. Wirecast is nice but its encoder still isn't up to par IMO and as mentioned MBR content is very difficult to pull off. Kulabyte is the gold standard, but at just under $10k for the HD single channel software only version it is out of the price range of many users. So that really only leaves FMLE. Yeah no preview windows sucks, but if you can still broadcast video, does it matter that much? Grab a copy of CamTwistStudio for free, route your video through there so you can see it and send that to FMLE. You also get a free video switcher in the process. Blam, problem solved! Well, more like problem temporarily patched.

     

    10.8 is an interesting idea. I'll see if I can't install it on a test system and get back to the group.

     

    Thanks,

     

    Benjamin Higginbotham

    Spacevidcast.com

     
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  • Currently Being Moderated
    May 25, 2012 5:17 AM   in reply to xcalybur75

    I also had problems with no video preview and failure when installing FMLE 3.2.1.1122 on OSX 10.7.4.

     

    I managed to run FMLE by running the FlashMediaLiveEncoder.app straight from the install DMG. Flash Media Live Encoder 3.2 DMG contains three items:

     

    Install.app (which terminates with an error)

    packages (dir)

    payloads (dir)

     

    In the payloads directory there is another DMG (AdobeFMLE4All.dmg) which when mounted contains an "Assets1" directory (amongst others). Copy this directory to /Applications/Adobe and rename it to "Flash Media Live Encoder 3.2".

     

    The FlashMediaLiveEncoder.app can be found in this directory. Running that will happily start the latest version of FMLE (3.2.1.1122).

     

    Hope this information is helpful.

     

    Message was edited by: k.j.wierenga

     
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  • Currently Being Moderated
    Jul 10, 2012 8:29 PM   in reply to kjwierenga

    I managed to uninstall 3.2.0 following these instructions: http://forums.adobe.com/thread/755173. I then installed 3.2.1.1122 the normal way, and now I have video previews in Mac OS X Lion 10.7.4

     
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    Jul 11, 2012 2:07 AM   in reply to yitwail

    Excellent advice yitwail. This now works for me too!

     
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    Jul 11, 2012 1:10 PM   in reply to kjwierenga

    Glad to hear it.

     
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    Feb 28, 2013 5:15 AM   in reply to xcalybur75

    Ustream Producer is free and working great in 10.7.4 http://www.ustream.tv/producer

     
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