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j*davis
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Retain Hyperlinks in Printed Documentation

Mar 13, 2012 11:09 AM

Tags: #hyperlinks #robohelp_9 #printed_documentation

RoboHelp 9.0.2.271

 

I need to create printed documentation from my web project. I opted to create a Word doc first, and then create the pdf. My bosses want any hyperlinks that appear in a topic in web help to also appear in the pdf. For the most part, all of the links appear in the doc, but not all. Within the same topic, some links will work, and others will not. I'll see something like this:

 

Topic 1

blah blah blah

Link 1

 

Link 2

 

Link 3

 

Link 4

 

Adobe tech support has been working with me, and their solution was for me to recreate both topics (in this instance that would be the Topic 1 and the topic for Link 3) re-add the hyperlinks, and see if that takes care of it. It solved some of them but not all. The other problem is that I never know which ones will decide not to work the next time I create a doc.

 

Has anyone else had this problem? Have you been able to solve it?

 

Thanks,

 

Jennifer

326 Views   2 Replies   Latest reply: j*davis, Mar 14, 2012 9:24 AM
 
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  • Peter Grainge
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    1. Peter Grainge,
    Mar 13, 2012 3:59 PM   in reply to j*davis
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    Is it always the same links that do not work? Two causes:

    1. The link is to a topic that is not in the Word output.
    2. The link is to a topic that is configured as a popup.

     

    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • j*davis
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    2. j*davis,
    Mar 14, 2012 9:24 AM   in reply to Peter Grainge
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    Hi,

     

    And the winner is....the topic was not in the Word output. Almost too embarrassed to admit this, but I forgot to put the topics back it in the TOC after I deleted and recreated them. Just generated a doc and every link is there.

     

    Thanks Peter,

     

    Jennifer

     
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