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Experiencing performance related issues in Lightroom 4.x

Aug 6, 2012 3:58 PM

  Latest reply: Victoria Bampton, Dec 18, 2012 11:37 AM
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  • Currently Being Moderated
    Mar 15, 2012 2:58 PM   in reply to Mag_74

    I just did the Nvidia update too, after reading your post. Muuuuch better! Though improved, there is still too much granulaity in the sliders.  The crop tool works perfectly. Thanks Mag_74!

     

    Also, the transitions between Library and Develop modules are now snappier than in LR3.6

     
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  • Currently Being Moderated
    Mar 16, 2012 2:03 AM   in reply to Mag_74

    Mag_74 wrote:

     

    I installed a big update from Nvidia ( 130 Mb ) in windows update.   After that it´s working smooth again.   Before I was just like many above has explained.

     

    Graphics card drivers are a notorious cause of all sorts of problems. And LR has suffered a lot over the years from old drivers. You can register on the nVidia site to be notified by email every time there is a new update. Win update doesn't always seem to notice them.

     

    Since I don't play games, I only install the basic driver, not the 3D this, that, and the other. The less you have to go wrong, the fewer problems you will get!

     

     

     

    Bob Frost

     
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  • Currently Being Moderated
    Mar 16, 2012 2:15 AM   in reply to Michel_13

    Michel_13 wrote:

     

    Curious thing that even LR3 was a little bit slower from time I installed LR4 beta, replaced now with released LR4.

     

     

    One of the things that both LR3 and LR4 share is the acr cache, which stores the part-rendered .dat files (for raw files) to speed up going to 1:1 views. I've always been suspicious as to how well they do this sharing, and I would suggest deleting the acr cache (Preferences/filehandling/purge cache) and letting LR4 build a new one without LR3 interfering with it. See if that helps.

     

    Bob Frost

     
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  • Currently Being Moderated
    Mar 16, 2012 3:40 AM   in reply to bob frost

    Bob, thanks for your advice, I will try this and see what happen. Another thing I'm trying is to install LR4 alone on another system, with no LR installation at all, to avoid some shared files with LR3 ? This should give the right information if no improvment, where to look : propably graphic driver.

     
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  • Currently Being Moderated
    Mar 16, 2012 4:00 AM   in reply to BCormier

    Too many people are just posting the specifications of their PC's/MACS. Anyone with an ounce of common sense can tell from reading this forum that LR4 is running slower than it should and that Adobe are looking in to it.

     

    It doesnt matter if you have 10 "Top of the line" SSD's or a dozen core processor with 64GIG of RAM or the NASA space station. Use LR3 in the mean time, afterall 2 weeks ago thats the only option you ever had!

     

    I can assure everyone that LR4 is leaps and bounds above LR3.X for RAW editing.

     
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  • Currently Being Moderated
    Mar 16, 2012 5:13 AM   in reply to Screenynamettr

    Screenynamettr wrote:

     

    Too many people are just posting the specifications of their PC's/MACS. Anyone with an ounce of common sense can tell from reading this forum that LR4 is running slower than it should and that Adobe are looking in to it.

     

    It doesnt matter if you have 10 "Top of the line" SSD's or a dozen core processor with 64GIG of RAM or the NASA space station. Use LR3 in the mean time, afterall 2 weeks ago thats the only option you ever had!

     

    I can assure everyone that LR4 is leaps and bounds above LR3.X for RAW editing.

    No it isn't. Lightroom 4 isn't running slower than it should - for many, many people. It runs slower for some and this apparently does not depend on hardware spec, but more likely on difficult to track down system configuration or driver specialities. There are bugs in Lightroom, bugs in drivers, and some hardware components may not play nicely together, when Lightroom 4 runs.

     
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  • Currently Being Moderated
    Mar 16, 2012 5:19 AM   in reply to Screenynamettr

    LR4 is not "leaps and bounds above LR3.X" if you can't run it in a reasonable fashion on your machine.

     
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  • Currently Being Moderated
    Mar 16, 2012 6:20 AM   in reply to sparksdjs

    I guess as you have not had a proper chance to use it you might feel like you have been dicked. Just use 3.6...the process version of LR4 is what I was refering too, so much better.

     

    Good luck.

     
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  • Currently Being Moderated
    Mar 16, 2012 7:31 AM   in reply to Screenynamettr

    Yeah, 3.6 is still there to use.  The irritating aspect is paying for an upgrade that is useless.  It would be a different matter if this were a 3.7 and free.

     
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  • Currently Being Moderated
    Mar 16, 2012 7:46 AM   in reply to BCormier

    I too was experiencing extremely sluggish performance.  I had 147,000 images in my catalog from LR 3.6.  I did have the beta installed and when I installed the final release version of LR 4, I just upgraded my original LR 3 catalog to the new version.  After some frustration experiencing slow everything including switching between modules, adding labels and flags, adjustment brush slowness, metadata updating, aquiring thumbnail previews, etc.; I decided to create a brand new catalog, then did a File> "Import from another catalog..." and imported from the catalog  that was originally converted from LR3>LR4 and things are way better now.  Everything now seems as snappy or snappier than before running LR 3.6.  All of my metadata, flags, labels, develop history remained intact.  Granted it did take several hours to import that many files but it seems much better now.  Not sure if this will help anyone else out, but maybe worth a try for those that are at their wits end on this.  I'm running an iMac Core 2 Duo 2.4 GHz, 6 GB Ram, OS X 10.7.3 if anyone cares or needs this info.

     
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  • Currently Being Moderated
    Mar 16, 2012 8:04 PM   in reply to adventure_photo

    I haven't imported any old catalogs yet from LR 3.6. I'm running OS X 10.7.3 on a quad-core i7 machine with 16GB of RAM and an Intel HD Graphics 3000 graphics card. Painting with brushes and moving sliders is incredibly slow, especially painting with brushes. There is also a problem when using my Wacom Intuos 4 tablet and trying to pan around in an image with the grabber hand: the image will not stop moving after I put down the pen (it will keep moving in the last direction I pushed for at least another couple of seconds). But painting with brushes...wow, it's like a throw-back to Aperture 2, only worse.

     
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  • Currently Being Moderated
    Mar 16, 2012 8:23 PM   in reply to BCormier

    I followed suit and upgraded my NVIDIA win-64 drivers moving from 280.26 to 296.10.  They can sure release a lot of updates in 6 months.  Like other posters, I don't play games so usually don't screw with what works and LR3 and Adobe CS5.5 have had no video issues.  Following the driver update, performance in all regards, returned to near typical LR3 levels.  But I am not sure that Video drivers was the true cause of trouble.

     

    I later realized while upgrading my 2nd Catalog and renaming it that I had forgotten to rename the origional upgraded Catalog properly (I had failed to rename the 11GB preview cache).  Of course LR4 built a new cache without any indication that it was doing so and I suspect that is what I was fighting while perfomance was so sluggish. I properly renamed the 2nd converted Catalog (containing 47,727 RAW Nikon Images) and performance remains smooth - almost as smooth at 3.6 (moving between modules remains slower than I am accustomed to but no more show stopping slider and cropping issues. 

     

    No way for me to be sure if any of the above truly addressed the problem and I am avoiding the import module untiI I get a few backlogged projects out the door but perhaps my experince and mistakes may help someone.

     
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  • Currently Being Moderated
    Mar 16, 2012 8:35 PM   in reply to googull

    I've been reading around on this topic, because it seems the higher end your machine, the laggier LR4 becomes.  I was using it on a 2011 Mac Mini with a dual-core i5, and I thought it was downright snappy.  I see lot's of people that are complaining running quad core processors.  Is there any chance this has something to do with the way kernel task scheduler is managing the threads for LR4?  some kind of race condition or looping that causes a very inefficient processor that works fine on a dual-core machine but comes out on a quad?

     
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  • Currently Being Moderated
    Mar 17, 2012 5:12 AM   in reply to gregkmeyer

    I am running a very new (purchased to run LR4) Quad-Core, 8Gb Win7-64 system.

     

    It has built-in Intel video -- all drivers are up-to-date.

     

    My performance is just fine -- I can see no difference between LR3 and LR4

     
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  • Currently Being Moderated
    Mar 17, 2012 5:31 AM   in reply to BCormier

    I had very sluggish LR4 after upgrading from LR3. I tried dng conversion trick, deleted preview file and cache. After rendering all previews again LR4 runs like LR3. Especially process 2012 photos seemed to require a long time.

     
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  • Currently Being Moderated
    Mar 17, 2012 5:48 AM   in reply to BCormier

    I'm finding LR4 is running reasonably well, compared to LR3. However, is it just me that's finding 'waking-up' the sliders a problem?

     

    For those of us who remember up-grading from LR2 to LR3 (at least I think it was that up-grade?), one of the things we had to contend with was re-educating ourselves to 'wheel-click' the slider triangle (or whatever we are supposed to call them) to activate it. I now can't quite remember how it worked in LR2 - I think that by just hovering over the slider (or triangle) it became active if you wanted to simply roll the mouse wheel to make adjustments. Nevertheless, I'm now finding with LR4 that wheel clicking on the slider triangle is hit and miss (more misses than hits). Time and time again, I'm finding that I'm accidentally scrolling up or down the right hand panel. So, I'm now having to re-educate my brain to left click on the triangle before moving my finger to the wheel to begin any adjustments.

     

    I know it's only a matter of an additional move of my finger of about 10mm and takes a fraction of a second, but it's disproportionately frustrating. I hope there is a fix that will come bundled with other 'responsiveness' fixes in due course.

     

    Otherwise, I still remain a huge fan of Lightroom.     

     
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  • Currently Being Moderated
    Mar 17, 2012 8:58 AM   in reply to BCormier

    I was also experiencing unusable slowness in both the beta and final LR4. After the following tweaks, it's at least as snappy as LR 3, and a bit faster in several areas. First my computer specs.


    AMD Phenom II X4 965 processor

    8 gigs of ram

    5600 RPM 1TB drive

    Windows 7 64bit

     

    Here are the things I did to my system to speed it up.

     

    1. Add exclusions to my antivirus real time scan for *.lrcat, *.lrdata, and the location of the directory that holds all my catalogs. The steps vary between antivirus vendors, so check yours for specific steps. The idea here is that your AV is not reading every write Lightroom makes to scan for viruses. This speeds up disk IO in Lightroom quite a bit since there's not another program accessing the files at the same time.

     

    2. Disable windows indexing down your Lightroom catalog tree. You can do this by right clicking on your main catalog folder, and then properties. Under attributes, hit the Advanced button. Uncheck the box for "Allow files in this folder to have contents indexed in addition to file properties". Hit the OK button. On the folder properties panel, hit the OK button again. A Confirm attributes dialog will pop up, Make sure it's asking to disable indexing, and the "Apply changes to this folder, subfolders, and files" radio button is selected. Then hit the OK button. It'll take a bit to process for large catalogs. The idea here is the same as the previous tip. You really don't want anything accessing your catalogs while Lightroom is trying to read/write them.

     

    3. For desktop computers, disable CPU power throttling and hard disk sleep. For laptops, it can shorten your battery time when you're unplugged, and it's up to you if you want to make that tradeoff. You can always switch between profiles too. In the "Power Options" control panel, click on the create power plan link on the left hand side of the pane. Pick the High performance radio button. Name the plan whatever you like. Hit the Next button. Make sure the turn off display and put the computer to sleep dropdowns are set to Never. Hit the Create button. Now on the Power Options control panel, hit the Change plan settings on the right side of the new profile you just created. Then hit the Change advanced power settings. Hit the Hard disk twistie to open it, and then open the Turn off hard disk after twistie. Click on the blue part of the Setting: under the "turn off hard disk after" twistie. Set it to 0. That disables the hard disk sleep. Hit the OK button. Then on the Edit Plan Settings window, hit Cancel. (kind of counterintuitive, but it saved the hard drive setting.  Make sure your new plan is selected in the Power Options control panel, and close that window. This ensures your system always has 100% cpu resources, and the hard drive never shuts down. The default usually slows down the CPU to save energy when the computer is idle. However, there's a ramp-up delay that can cause things like sluggish sliders in lightroom. You also don't want to be waiting for your hard disk to spin up if it goes to sleep. 

     

    4. When you start Lightroom, It's CPU usage at normal priority seems very conservative. Anything else that wants CPU time gets it, interfering with Lightroom. You can fix this by starting Lightroom, and then hitting control-alt-delete, and opening "Start Task Manager", Go to the processes tab, and click on the "Image Name" heading to sort the list alphabetically. Then find lightroom.exe, and right click on it and select Set CPU Priority in the popup menu. Then select either "Above Normal", or "High". Either one should work, but I use High. At this point Lightroom should be very responsive. The only problem with this step is you need to do it every time Lightroom starts. There is a way to save the priority however. I found a neat program called Prio Priority Saver. Google it. Once installed, it will save your priority choice you make in the above task manager step. I'm sure there are others as well. Prio is free for personal use, and $20 for your business.

     

    I hope these tips help you, but as always; "your mileage may vary" These steps are what got me to the point where Lightroom 4 became fun again. The next thing I plan on doing is getting a SATA3 SSD to run my current catalog on, archiving to the 1TB drive whenever I switch catalogs. That'll remove any disk lag I've got from my slow slow hard drive.

     

    Good luck!

     
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  • Currently Being Moderated
    Mar 17, 2012 9:52 AM   in reply to BCormier

    I am finding version 4 to be very slow also, I'm hoping building 1:1 previews of my entire library (doing it now, will take a few hours I'd imagine) will help out.  If it does I'll report back.

     

    My LR4 system is an early 2011 Macbook Pro with 8GB RAM and quad 2.4GHz i5.  Every other CS5.5 piece of software runs silky smooth, just Lightroom being a problem child.  I am hoping the preview build will help, otherwise I'm stuck with a combination of Finder and Photoshop.

     
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  • Currently Being Moderated
    Mar 17, 2012 10:08 AM   in reply to subdood

    I think Subdood has found part of the problem...  disk access.  All the

    posts talk of systems with real fast processors, lots of memory.. but no

    comments about the disks.   I compared disk access between LR 3.6 and

    LR4.0 and found that LR4 really pounds the disk for every import, slider

    move, etc. when compared to LR3.6

     

    Doing what Subdood says does reduce the disk access and improves

    performance...  but the real question is why does LR4 thrash the disk? 

    I know ADOBE is working on this but this may be a area they may want to

    investigate.

     
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  • Currently Being Moderated
    Mar 17, 2012 11:26 AM   in reply to LR_Mowang

    at LR4 really pounds the disk for every import, slider move, etc. when compared to LR3.6

     

    I can't believe that LR does anything with the disk for slider movements other than write to the database. That wouldn't make any sense.

     
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  • Currently Being Moderated
    Mar 17, 2012 4:21 PM   in reply to Scooby007

    Well, before I did the tweaks I did, it was hitting the disk hard every slider movement. Now it seems to be less severe. I think it is indeed updating the database real time, and if you know SQLite, you know it's not exactly the highest performing SQL engine out there. It is however, free, and available for every platform, and easy to manage with automation. It's the lowest common denominator.

     

    It seems it's updating the database every single action that generates an event in the history. What they could do, is cache the updates to ram, and flush them either when the user is idle, or at regular intervals. It seems like Lightroom 3 did that to me. There's a performance issue there that I'm sure Adobe will find and resolve, but I'm 90% of the way towards being 100% happy with Lightroom 4 after futzing some more performance out of Windows.

     
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  • Currently Being Moderated
    Mar 17, 2012 4:28 PM   in reply to subdood

    What they could do, is cache the updates to ram, and flush them either when the user is idle, or at regular intervals.

     

    the same thought I had, I can't image Adobe would design it to write to the HDD ith every single slider movement. It's not causing me any trouble, but if it is set up that way it would seem a performance gain could be realized by caching to ram

     
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  • Currently Being Moderated
    Mar 17, 2012 5:14 PM   in reply to Scooby007

    My files and catalogs are on external HD's BUT they are USB 3.0.  Access on the sliders is fast IF the second monitor is off.  My issue seems to be with the video draw to the second monitor.  I have an i7 running Win 7 Pro, with 12 gigs ram, and an nVidia GTX 260 with 2 gig RAM.  The latest drivers as of today are loaded.  The slider slow down on my setup only occurs with the second monitor enabled. With the second monitor off, the slider is almost instaneous.  With it on, a 1 - 2 second delay, especially on the new sliders...  I am using LR4 (as opposed to LR3 - had same setup on LR3 with no issues)  The intesting part is that it doesnt matter if I am using process 2010 or 2012, the deciding issue in LR4 (for me) is if the twin monitors are on.  One monitor and the speed is fine.  Everything thing else, including all the plug-insn(OnOne, Nik, Alienskin) all work fine.

     
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  • Currently Being Moderated
    Mar 17, 2012 6:47 PM   in reply to shamus1585

    I agree with shamus1585 on the second monitor. I'm running a raid 0 on ssd, quad core, gtx 260, 8 gigs of ram, and I get the slidder problem with dual monitor. 1 monitor and much faster, some lag but not as bad when the second monitor is enabled.

     
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  • Currently Being Moderated
    Mar 17, 2012 7:52 PM   in reply to BCormier

    I just completed an intense seesion of keywording, metadata entry, and cataloging of MOV files in LR4.

     

    I was expecting the work to translate to all products in the CS line. To my chagrin, none of the work transfers into Bridge, OnLocation, or Premiere, we just expected that keywording and metadata entry would be consistent throughout the line. Consistency in the handling and displaying of metadata (along with severe slowness issues) across the CS line needs to be addressed.

     

    Back to square one on this task.... On the plus side, at least we caught this pitfall in the first week rather than at the end of a cataloging marathon. I dislike complaining...However, you should know that trusting Adobe and LR4 just cost me four days of my time/labor and several hundred dollars in (wo)man hours. Testing the metadata fields (between software you intend to use for handling your files) early in the game; This is the unfortunate lesson of the day.

     
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  • Currently Being Moderated
    Mar 17, 2012 7:52 PM   in reply to Blind Monk

    Blind Monk wrote:

     

    I just completed an intense seesion of keywording, metadata entry, and cataloging of MOV files in LR4.

     

    This is an entirely different issue and would be better served by it's own thread...better not to contaminate a thread with OT posts.

     
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  • Currently Being Moderated
    Mar 17, 2012 8:07 PM   in reply to Jeff Schewe

    Just noticed that I was in the wrong place. Thanks for the heads-up. "Delete/Edit" option is not available for the post.

     
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  • Currently Being Moderated
    Mar 17, 2012 9:50 PM   in reply to BoHandsome

    I wonder if it's specific to nvidia? I have an ATI, and I haven't noticed the laggy slider issue with both displays on.

     
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  • Currently Being Moderated
    Mar 17, 2012 11:05 PM   in reply to subdood

    Any readers using two monitors where it's slow with the second, what type card are you using? 

     

    I noticed BoHandsome and I are both using GTX260 NVidia cards.  Mine was a special that came from Dell with 2 gigs onboard.

     
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  • Currently Being Moderated
    Mar 18, 2012 3:03 AM   in reply to shamus1585

    From: "shamus1585

    >Access on the sliders is fast IF the second monitor is off.  My issue seems

    >to be with the video draw to the second monitor.  I have an i7 running Win

    >7 Pro, with 12 gigs ram, and an nVidia GTX 260 with 2 gig RAM.  The latest

    >drivers as of today are loaded.  The slider slow down on my setup only

    >occurs with the second monitor enabled. With the second monitor off, the

    >slider is almost instaneous.  With it on, a 1 - 2 second delay, especially

    >on the new sliders...  I am using LR4 (as opposed to LR3 - had same setup

    >on LR3 with no issues)  The intesting part is that it doesnt matter if I am

    >using process 2010 or 2012, the deciding issue in LR4 (for me) is if the

    >twin monitors are on.  One monitor and the speed is fine.

     

     

     

    Agreed. I've just done a lot of expts and the second monitor is the critical

    thing. I can have noise adjustment, lens profiles, chromatic abberation etc

    all on and working fine, UNTIL I say show the second monitor and then the

    slider response almost stops - only works in jerks after a second or two.

    Win7x64

     

    Bob Frost

     
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  • Currently Being Moderated
    Mar 18, 2012 3:07 AM   in reply to shamus1585

    From: "shamus1585

    Any readers using two monitors where it's slow with the second, what type

    card are you using?

     

    I noticed BoHandsome and I are both using GTX260 NVidia cards.  Mine was a

    special that came from Dell with 2 gigs onboard.

     

     

    Mmm. Mine is a nVidia too -  GTx460. I don't have any ATI cards to swap it

    out.

     

    Bob Frost

     
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  • Currently Being Moderated
    Mar 18, 2012 3:34 AM   in reply to shamus1585

    Nvidia GTX560TI 2048MB Graphics Card.

     

    I also experience very slow performance when using two monitors. Are there any AMD users using two monitors to give some feedback?

     
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  • Currently Being Moderated
    Mar 18, 2012 3:37 AM   in reply to BCormier

    I have the problem with the second monitor and my video card is the Geforce GTX 560 Ti running the latest 296.10 drivers.

     
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  • Currently Being Moderated
    Mar 18, 2012 3:52 AM   in reply to bob frost

    Hi Bob,

     

    I'm experiancing the same high CPU usage when I have 2nd monitor active too.

     

    WorkStation

    • AMD Phenom II x4 (2.5Ghz)
    • 6 GM RAM
    • ATI Radeon HD4850 (Primary Graphics) Primary display
    • ATI Radeon HD3200 - On-Board (Secondary) Secondar Display
    • Windows 7 64-Bit

     

    Actions completed to date

    • Moved calalouge (upgraded from 3.6) to a new catalouge.
    • Excluded Picture libarary and lightroom catologue files from AV realtime scanning.
    • Moved secondary display from primary graphics card to on-board graphics card.

     

     

    Sumamry

    I'm sure the actions I have performed have made some fine-tuned improvments.  The main issue is still the CPU usage with the secondary monitor active and I'm still getting delayed responce on occasions when sliding development settings.  These are worse when 2nd Monitor is enabled.  This was never the case in Lightroom 3.6 and I can hear my CPU fan going mental for the first time.  Lets hope 4.1 is arround the corner to address this issue.

     
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  • Currently Being Moderated
    Mar 18, 2012 3:56 AM   in reply to ChrisFourie-Lipman

    From: "ChrisFourie-Lipman

    Nvidia GTX560TI 2048MB Graphics Card.

     

    I also experience very slow performance when using two monitors. Are there

    any AMD users using two monitors to give some feedback?

     

    Just ordered an ATI card, so I'll be able to test this theory tomorrow!

     

    Bob Frost

     
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  • Currently Being Moderated
    Mar 18, 2012 11:44 AM   in reply to BCormier

    try this; backup all the lightroom (v.3 and v.4) preferences file ("ligthroom 3 preferences.agprefs" or "ligthroom 4 preferences.agprefs"), then delete ALL the preferences files, let lightroom create new preferences file when it starts. O ya start lightroom 4 first, let lightroom 4 create fresh preferences file not imported from lightroom 3 preferences file.

     

    Good luck

     
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  • Currently Being Moderated
    Mar 18, 2012 11:45 AM   in reply to BCormier

    Adobe has a good doc on optimizing LR here

     

    http://kb2.adobe.com/cps/400/kb400808.html

     

    Things like upping the CR cache can make a big difference (up to 20gb or so if you can). LR4 can definitely run very fast.

     
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  • Currently Being Moderated
    Mar 18, 2012 1:20 PM   in reply to kiddid

    Kiddid,

     

    That preferences trick seems to work but don't you then lose all your catalogue info?

     

    Tony

     
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  • Currently Being Moderated
    Mar 18, 2012 1:56 PM   in reply to A C G

    A C G wrote:

     

    That preferences trick seems to work but don't you then lose all your catalogue info?

     

     

    This post from Lightroom Forums may help:

     

    http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Tr ashing-%29-the-Lightroom-Preferences-file

     
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