Hello,

I am getting the exact same message as David....and I am using tuotorial files???

Thanks

babs

I have the same problem. Cannot upload a layout into a 2048 PDF folio.

Get the error message when I try to upload a 768x3030 px file into my magazine. It has only one orientation.

Uploading a 768x1024 works fine. I use the page tool to change the size of the one page afterwards and when I try to update — same error message.

Changing the article format to PDF to PNG does not help.

Saving the file with a _v suffix neither.

is this really that rare?

Using producer tools 19.1.

—Johannes

hm, what I am missing here? (I didn't sleep much in the past days ,-)

the smooth scrolling option isn't available when using PDF format.

Here is a replication:

Creating the Article, a new document at 768x1024 size into a 2048 folio

The article gets uploaded correctly.

Visiting the properties of this article, smooth scrolling is set to off and disabled:

I understand that Pinch&Zoom isn't avilable for smooth scrolling articles. But here it looks that I even can't set it to smooth scrolling if they are PDF.

The option is available when using PNG format.

My version info:

—Johannes

You confirmed in another thread that smooth scrolling isn't available for

PDF folios. This is my problem.

Could not try resetting because I haven't access to my computer yet. The

setting was disabled in the folio producer as well.

Will switch to PNG for these articles for now.

—Johannes

(mobil gesendet)

(fyi)

Smooth Scrolling is available for PDF folios. You cannot, however, do it through the "Add" option. You must add pages via "Import" and pull them from a folder.

Note: This does not make these imported files PDF format, even if you set them as such. It overrides and reverts them to JPG.

Therefore, you can still have smooth scrolling pages in a PDF folio, but be aware they will render/behave differently then the other articles within the folio.

Casey