So one day, out of the blue, After Effects stops wanting to open. The worst part is, I can't think of any changes that would have caused this.
I am running After Effects CS5.5 (10.5.1) on my MacBook Pro 13" (Early 2011), which is running Mac OSX Lion. Here is my system profile (with some sections omitted).
Just a few weeks ago, I began to consistently receive this message during the AE splash screen:
After Effects Alert
Last log message was: <140735295236448> <ASL.ResourceUtils.GetLanguageIDFromRegistry> <0> Unable to obtain the User 'Language' registry key at: Software\Adobe\After Effects\10.5.1\ Defaulting to 'en_US'.
Here is a crash log.
I figured maybe I had a bad preference file, so I cleared my prefs. Nothing changed aside from a modified error message:
After Effects Alert
Last log message was: <140735295236448> <DynamicLink> <5> 0x114ee8418
And a crash log.
Also, if I try opening AE again, after I cleared my prefs and opened it once, the error message returns to the "registry key" alert.
Second, third, fourth attempt
So I uninstalled and reinstalled After Effects about 3 times. No change. I used the latest download from Adobe, and the original Master Collection image: no difference.
I created a second admin account to see if this was an isolated issue. It isn't; same problem.
I thought about QuickTime, so I opened up System Prefs, and uninstalled Perian. I left the prefpane there though.
Also, I have the latest version of Java.
Seventh attempt (Added 19 March 2012)
I used the Adobe Creative Suite Cleaner Tool to wipe out my entire Adobe installation. I still have the same problem after a reinstall. I'm going to try installing AE on my external drive next. This is really frustrating. Has anyone experienced this issue and found a resolution?
Interestingly enough, all of the other Abobe CS5.5 apps I installed work fine:
Added 1:54PM, 13 March 2012:
Also, opening up the render engine causes the same error message.
This crash is caused by a corrupt UserWorkspace file.
Take them all out and move them back until you find the corrupt file.
I just installed AE, have never used it, and am seeing it bail on startup with the same odd language registry key error. Please see my post on a related thread.
Any luck here? Would be nice to get AE to boot so I could evaluate it.
Europe, Middle East and Africa