Skip navigation
Keith Douglas
Keith Douglas Calculating status...
Currently Being Moderated

Permissions error messages when migrating presets/preferences (Mac)

Mar 22, 2012 11:09 AM

Tags: #pbf

When the program starts it asks if I want to take the preferences from CS5.1 and migrate to 6 but when I say yes it gives me all kinds of error messages that the files are locked and when I quit it says it can't say my preferences

 

Would you like to migrate presets from the following versions?

 

Line: 212 - An error occurred when migrating the preset from...

~/Library/Preferences/Adobe Photoshop CS5.1 Settings/WorkSpaces/KD

to...

~/Library/Preferences/Adobe Photoshop CS6 Settings/WorkSpaces/KD

 

Line: 215 - An error occurred when migrating the preset from...KD

 

Administrative privileges are required to migrate these presets.

 

 

error messages - Line: 215 - An error occurred when migrating the preset from...Keith

 

When quiting PS - error message - Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

3042 Views   10 Replies   Latest reply: Trevor.Dennis, Mar 31, 2012 3:03 PM
 
Replies
  • KrisHunt
    Currently Being Moderated
    1. KrisHunt,
    Mar 22, 2012 9:19 AM   in reply to Keith Douglas
    Report

    I don't have an answer to your problem, but when I told CS6 to migrate my preferences, it didn't give any errors, but it migrated nothing, as far as I could tell. So errors or not, you'll probably have to enter all your preferences in manually anyway.

     
    |
    Mark as:
  • Jeffrey Tranberry
    Currently Being Moderated
    2. Jeffrey Tranberry,
    Mar 22, 2012 9:25 AM   in reply to Keith Douglas
    Report

    Sounds to me like you have permissions problems. Either create a new Admin user account or correct the permissions for your user Library folder. Troubleshooting permissions issues in Mac OS X: http://support.apple.com/kb/HT2963

     
    |
    Mark as:
  • Noel Carboni
    21,315 posts
    Dec 23, 2006
    Currently Being Moderated
    3. Noel Carboni,
    Mar 22, 2012 9:26 AM   in reply to Keith Douglas
    Report

    I'm sure a lot of work went into this feature, but...

     

    Automated upgrades are always highly called-for but in practical terms almost never good to do.

     

    Trying to save a little time in setting a brand new application up seems a little silly, given that it's not a given that all your preferences and settings from the old version will be directly applicable to the new version, and an automated transfer could copy some problems latent in your old settings to the new version.

     

    Why not just install the new version afresh, then go through and review all the settings and make appropriate choices?  You need to get familiar with the new version anyway.

     

    Then, if later you find out something's missing or seems different, you can always fire up the old version and note or save the settings and make the same settings in the new version.

     

    This is more years of experience than I care to admit talking.

     

    -Noel

     
    |
    Mark as:
  • Read_The_Book
    Currently Being Moderated
    4. Read_The_Book,
    Mar 22, 2012 9:53 AM   in reply to Keith Douglas
    Report

    Just finished repairing permissions, still can't save any changes to the preferences. In this version(CS5 works fine)

     
    |
    Mark as:
  • Keith Douglas
    Currently Being Moderated
    5. Keith Douglas,
    Mar 22, 2012 10:44 AM   in reply to Keith Douglas
    Report

    OK I just cearted a new login account, PS 6 now works fine so it has to be that my account preferences are bad.  I tired repairing permissions in my old account to no avail.

     
    |
    Mark as:
  • Jeffrey Tranberry
    Currently Being Moderated
    6. Jeffrey Tranberry,
    Mar 22, 2012 10:53 AM   in reply to Keith Douglas
    Report

    Yeah. I've seen users get messed up permissions from using either TimeMachine or User Migration Assistant that doing a general permissions repair doesn't/can't always fix. New user account is the big hammer that always seems to work - so we always have people try the big hammer first (since it's fast and easy).

     
    |
    Mark as:
  • Barkin Aygun
    Currently Being Moderated
    7. Barkin Aygun,
    Mar 22, 2012 11:11 AM   in reply to Keith Douglas
    Report

    Hello Keith,

     

    Thank you for pointing the error out. If possible, I'd like you to try with your old account (the one you got the preferences file error) and see if you can get the same preference file error without using the Migration script at all. This will help us pinpoint the problem better. I believe the preference file problem is not related to privilege issue you have in migration.

     

    I'd like to point out that Preset Migration only migrates your presets, not your preferences. The message says "Would you like to migrate presets from the following versions?". It simply carries on the preset files you have (things like Brush Tips, HDR Toning presets, Curve presets, Styles etc.) from CS3 and beyond to CS6.

     

    Thank you!

     

    Barkin

     
    |
    Mark as:
  • Keith Douglas
    Currently Being Moderated
    8. Keith Douglas,
    Mar 30, 2012 1:22 PM   in reply to Keith Douglas
    Report

    The problems with migation and holding perferances all gone after I setup an new account on my mac pro.  Bridge is opening quickly and PS6 seems very fast

     
    |
    Mark as:
  • Keith Douglas
    Currently Being Moderated
    9. Keith Douglas,
    Mar 31, 2012 2:49 PM   in reply to Keith Douglas
    Report

    Line: 212 - An error occurred when migrating the preset.  Trying to get it to work on the home computer but having the same problem as the office did, I don't want to start a new account on this computer so trying to find a fix.  The big thing is PS won't hold the workspace or color settings so each time I restart I have to start all over. ??

     
    |
    Mark as:
  • Trevor.Dennis
    1,766 posts
    May 24, 2010
    Currently Being Moderated
    10. Trevor.Dennis,
    Mar 31, 2012 3:03 PM   in reply to Keith Douglas
    Report

    I thought the automatic pre-set migration was a particularly nice aspect of the installation. I noticed that someone had successfully dragged a Topaz folder across in a recent thread.  I guess most folk using the beta will make it their primary version until the CS6 full release, and if that is 50 days away, it is worth taking the time to bring all the functionality across from CS5.   For me that only means the Topaz Adjust and TypeDNA plugins.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points