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CitrusCurseXD
Currently Being Moderated

Error Message: Photoshop detected graphics hardware that is not officially supported.

Mar 22, 2012 1:52 PM

Tags: #photoshop #screen #cs6 #beta #adobe_photoshop_cs6

When I first installed the Beta version of CS6 a message saying "Photoshop detected graphics hardware that is not officially supported." came up. When I tried using the Oil Paint filter this came up.

 

http://i338.photobucket.com/albums/n426/island_girl6363/GraphicsError. png

 

How can I fix this?

 
Replies
  • Currently Being Moderated
    Mar 22, 2012 1:57 PM   in reply to CitrusCurseXD

    you need a grafic card that supports OpenGL 2.0 and has at least 512 MB Vram (Photoshop Extended).

     

    what graphic card are you using? are you using XP or vista or win7?

     

    you know the more infos the better the answers...

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Mar 22, 2012 2:02 PM   in reply to CitrusCurseXD

    Hello!

    HD 2000, 3000? Look in Help>System info.

    Are you also running the latest drivers?

     
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  • Currently Being Moderated
    Mar 22, 2012 2:16 PM   in reply to CitrusCurseXD

    mhm..... the latest intel HD drivers for HD2000 and HD3000 have at least OpenGL version 2.1 support.

     

    try to set the "drawing mode" to "basic" in the preferences.

    maybe that helps.

     

    http://i.imgur.com/bzrXy.jpg

     

    just to be sure... you don´t run it in a virtuell machine?

     
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  • Currently Being Moderated
    Mar 22, 2012 2:26 PM   in reply to CitrusCurseXD

    is that an pentium 2 system?

     

    i wonder because family 6 model 5 normaly refers to a pentium 2.

     
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  • Currently Being Moderated
    Mar 22, 2012 2:31 PM   in reply to CitrusCurseXD
     
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  • Currently Being Moderated
    Mar 22, 2012 2:42 PM   in reply to CitrusCurseXD

    CitrusCurseXD wrote:

     

    Intel(R) Pentium(R) P6200 (sadly I have no idea if it answers your question)

     

    well a P2 would have suprised me...

    don´t know if im wrong but i always thought family 6 model 5 is a pentium 2.

     

     

    anyway... as M Shaw wrote try the latest grafic drivers.

     

    but maybe your out of luck and the grafic card will not be supported.
    it´s an older version and not a HD2000 or HD3000.

     

    .

     
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  • Currently Being Moderated
    Mar 23, 2012 9:20 AM   in reply to CitrusCurseXD

         I just got the same warning after installing CS 6 Beta. I have a brand new HP Pavilion p7-1226s Desktop PC with Windows 7 with I-Core 3. It says it has intel HD Graphics. Cant see any other info on the Graphics Processor. Not sure if its a bug or if its just a lower levell graphics card. Im running lightroom 3 with no problems. I still have time to return it so Im hoping to find out if this unit just wont cut it. I have installed all windows up dates as well as HP updates. I will move forward and uncheck the "use Graphics Processor box" not sure what kind of effect if any that will have on performance.

         Would hope to buy CS6 in the future and would like to know if this computer is going to fit for me. I bought CS1 Years ago and have been using that on my old XP computer but didnt want to put it on my new one. I will keep checking in to see if there is any more info on it.

     

    Joseph

     
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