When I first installed the Beta version of CS6 a message saying "Photoshop detected graphics hardware that is not officially supported." came up. When I tried using the Oil Paint filter this came up.
How can I fix this?
you need a grafic card that supports OpenGL 2.0 and has at least 512 MB Vram (Photoshop Extended).
what graphic card are you using? are you using XP or vista or win7?
you know the more infos the better the answers...
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2128 MHz
Built-in memory: 3767 MB
Free memory: 1725 MB
Memory available to Photoshop: 3230 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics
Driver Version: 22.214.171.1242
Driver Date: 20100825000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics
Video Card Memory: 1755 MB
Video Rect Texture Size: 4096
Serial number: Tryout Version
Does this help? It didn't say 2000 or 3000 (or at least that I could tell)
A virtual machine? Not sure what that means. And I can't change the setting to basic.
It looks like the video driver is old date is 2010 08 25. I would recommend updating.
Intel(R) Pentium(R) P6200 (sadly I have no idea if it answers your question)
well a P2 would have suprised me...
don´t know if im wrong but i always thought family 6 model 5 is a pentium 2.
anyway... as M Shaw wrote try the latest grafic drivers.
but maybe your out of luck and the grafic card will not be supported.
it´s an older version and not a HD2000 or HD3000.
I just got the same warning after installing CS 6 Beta. I have a brand new HP Pavilion p7-1226s Desktop PC with Windows 7 with I-Core 3. It says it has intel HD Graphics. Cant see any other info on the Graphics Processor. Not sure if its a bug or if its just a lower levell graphics card. Im running lightroom 3 with no problems. I still have time to return it so Im hoping to find out if this unit just wont cut it. I have installed all windows up dates as well as HP updates. I will move forward and uncheck the "use Graphics Processor box" not sure what kind of effect if any that will have on performance.
Would hope to buy CS6 in the future and would like to know if this computer is going to fit for me. I bought CS1 Years ago and have been using that on my old XP computer but didnt want to put it on my new one. I will keep checking in to see if there is any more info on it.