new installation of elements 10, replacing elements 8. Unable to open raw files (sony alpha 900) adobe camera raw is not listed in the plug in menu, automatic updates is up to date, attempts to download camera raw 6.4 result in a message saying the update is not applicable to the application.
Message title was edited by: Brett N
Try this download for the ACR 6.6 update:
The out of the box version is not up to date.
In the Windows version I had to click "Help" in the menu and there "look for updates" or something like this and it installed Camera Raw 6.6 almost automatically.
Hope this helps,
I dont know what "mac app store' version is, I purchased the software online theough amazon.co.uk and it came in a box with 3 dvd's, dvd 1 was the windows version dvd 2 and 3 I think are the mac version, I'm using the windows version. I have gone to the help/look for updates and the response is that there are no updates as the software is fully up to date. I really dont expect to purchase software and have to spend hours trying to make it work....
yeah, thats done it, in the script it said that elements 10 can run alsongside other versions so i decided to run them side by side initially, but it appears this causes a camera raw conflict. thanks
Before going through the document it would be helpful to select the Help > Look for updates option. Some users reported it fixed the Camera Raw 6.6 problem automatically.
If you are facing trouble opening your clicked images in Elements, there is an elaborate document which covers a number of errors, problems, and lists solutions for the same. The document can be found at: http://helpx.adobe.com/x-productkb/multi/troubleshoot-camera-raw-photo shop-photoshop.html