When I try to install the Acrobat 10 Pro Update software that I purchased directly from Adobe, a window opens that demands entry of the Adobe 8 code but does not list Acrobat 8 Standard as one of the possible choices.
When I purchased the upgrade the Adobe web site said" consider an upgrade to Acrobat X Pro if you have Acrobat 9, 8, or 7 Standard."
I not only considered the upgrade, I purchased it for USD 199. How do I install?
This is very unpleasant because in order to try and install Acrobat 10 Pro, I am asked to uninstall Acrobat 8. Then when I get to the final installation step, I am not allowed to continue and am left with nothing!!! Since Adobe 8 was an upgrade to Acrobat 6, the reinstallation process is lengthy.
Redwood X I would recommend contacting our support team. They can easily verify your serial number is valid. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
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