Adobe Community: Can't install Photoshop CS6 on Lion (ASU has quit unexpectedly)

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1. Ashutosh.Nigam,

Mar 22, 2012 2:44 AM in reply to iscdesign

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Hi,

Please restart your system and Run the CS6 installer again.

Do let us know if the issue persists.

Regards,

Ashutosh

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2. iscdesign,

Mar 22, 2012 4:11 AM in reply to Ashutosh.Nigam

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Hi,

I have restarted it for 6 times and doesn't work :S

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3. PECourtejoie,

Mar 22, 2012 4:14 AM in reply to iscdesign

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Hello!

CS6 is 64bits only on Macintosh.

I would try to re-download the package, maybe from a different browser, and to try out another decompression software.

What other sofware do you have running at the same time as the installer?

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4. Ashutosh.Nigam,

Mar 22, 2012 4:19 AM in reply to PECourtejoie

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Hi,

Please share your system info and following logs:

Installer Logs:
You can find them at:
For Mac:
Library\Logs\Adobe\Installer

For Win
Program Files\Common Files\Adobe\Instaler

This would help us in resolving the issue.

You can either attach it here on the forum Or mailto:asnigam@adobe.com

Regards,

Ashutosh

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5. iscdesign,

Mar 22, 2012 4:24 AM in reply to PECourtejoie

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It's a DMG an OS X native package. I get the same problem on Edge Preview 5.1 installer. No other software running.

This is the complete installation log:

[ 2] Thu Mar 22 09:40:58 2012 INFO

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

::START TIMER:: [Total Timer]

CHECK: Single instance running

CHECK : Credentials

Load Deployment File

CHECK : Another Native OS installer already running

Create Required Folders

Assuming install mode

::START TIMER:: [Bootstrap]

Perform Bootstrapping ...

Looking up install source path

Sync Media DB ...

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

-------------------- BEGIN - Updating Media Sources - BEGIN --------------------

Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6

Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg

Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaSer ver1All.dmg

Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_ 0-mul.dmg

Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended 4_0-mul.dmg

Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg

Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg

Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfi guration3-mul.dmg

Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg

Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSett ings4_0-mul.dmg

Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg

Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg

Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSett ings4_0-mul.dmg

Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg

Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dm g

Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg

Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg

Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSett ings4_0-mul.dmg

Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All. dmg

Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg

Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg

Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul. dmg

Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg

Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolk it3.8.0-mul.dmg

Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg

Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg

Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguistics PluginAll.dmg

Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg

Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended 4_0-mul.dmg

Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All. dmg

Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All. dmg

Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg

Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended 4_0-mul.dmg

Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0- mul.dmg

Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg

Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg

Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg

Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg

Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All. dmg

Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg

Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg

Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg

Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg

Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mu l.dmg

-------------------- END - Updating Media Sources - END --------------------

[ 2] Thu Mar 22 09:40:58 2012 ERROR

ASU has quit unexpectedly.

[ 1] Thu Mar 22 09:41:20 2012 INFO

:: END TIMER :: [Bootstrap] took 23559 milliseconds (23.559 seconds) DTR = 7703.55 KBPS (7.523 MBPS)

[ 0] Thu Mar 22 09:41:22 2012 INFO

::START TIMER:: [Sync Media DB]

[ 0] Thu Mar 22 09:41:22 2012 WARN

User opted to Cancel the install

[ 0] Thu Mar 22 09:41:22 2012 INFO

:: END TIMER :: [Sync Media DB] took 212 milliseconds (0.212 seconds)

:: END TIMER :: [Total Timer] took 26130 milliseconds (26.13 seconds) DTR = 4702.79 KBPS (4.59257 MBPS)

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s), 1 warning(s)

ERROR: ASU has quit unexpectedly.

WARNING: User opted to Cancel the install

Please search the above error/warning string(s) to find when the error occurred.

These errors resulted in installer Exit Code mentioned below.

---------------------------------------------------------------------- ---------------

[ 0] Thu Mar 22 09:41:23 2012 INFO

Exit Code: 15 - Media DB Sync failed.

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

END - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

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6. gregspiral21,

Mar 22, 2012 9:33 AM in reply to Ashutosh.Nigam

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I have the same issue, Running Lion 10.7.3 on Macbook Pro, 2.66 GHz Core i7, 8 GB RAM

Here is my log. I've tried a few times as well

[ 2] Thu Mar 22 12:09:22 2012 INFO

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

::START TIMER:: [Total Timer]

CHECK: Single instance running

CHECK : Credentials

Load Deployment File

CHECK : Another Native OS installer already running

Create Required Folders

Assuming install mode

Looking up install source path

Sync Media DB ...

::START TIMER:: [Bootstrap]

Perform Bootstrapping ...

::START TIMER:: [Sync Media DB]

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

-------------------- BEGIN - Updating Media Sources - BEGIN --------------------

Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6

Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg

Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaSer ver1All.dmg

Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_ 0-mul.dmg

Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended 4_0-mul.dmg

Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg

Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg

Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfi guration3-mul.dmg

Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg

Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSett ings4_0-mul.dmg

Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg

Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg

Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSett ings4_0-mul.dmg

Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg

Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dm g

Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg

Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg

Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSett ings4_0-mul.dmg

Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All. dmg

Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg

Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg

Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul. dmg

Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg

Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolk it3.8.0-mul.dmg

Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg

Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg

Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguistics PluginAll.dmg

Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg

Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended 4_0-mul.dmg

Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All. dmg

Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All. dmg

Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg

Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended 4_0-mul.dmg

Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0- mul.dmg

Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg

Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg

Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg

Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg

Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All. dmg

Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg

Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg

Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg

Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg

Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mu l.dmg

-------------------- END - Updating Media Sources - END --------------------

[ 2] Thu Mar 22 12:09:22 2012 ERROR

ASU has quit unexpectedly.

[ 0] Thu Mar 22 12:09:22 2012 WARN

User opted to Cancel the install

[ 0] Thu Mar 22 12:09:22 2012 INFO

:: END TIMER :: [Sync Media DB] took 7751 milliseconds (7.751 seconds) DTR = 6625.21 KBPS (6.46993 MBPS)

:: END TIMER :: [Total Timer] took 8098 milliseconds (8.098 seconds) DTR = 6357.13 KBPS (6.20813 MBPS)

Waiting for Bootstrapping to finish...

[ 1] Thu Mar 22 12:09:30 2012 INFO

:: END TIMER :: [Bootstrap] took 16424 milliseconds (16.424 seconds) DTR = 7041.89 KBPS (6.87685 MBPS)

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s), 1 warning(s)

ERROR: ASU has quit unexpectedly.

WARNING: User opted to Cancel the install

Please search the above error/warning string(s) to find when the error occurred.

These errors resulted in installer Exit Code mentioned below.

---------------------------------------------------------------------- ---------------

[ 0] Thu Mar 22 12:09:31 2012 INFO

Exit Code: 15 - Media DB Sync failed.

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

END - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

[ 2] Thu Mar 22 12:11:34 2012 INFO

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

::START TIMER:: [Total Timer]

CHECK: Single instance running

CHECK : Credentials

Load Deployment File

CHECK : Another Native OS installer already running

Create Required Folders

Assuming install mode

Looking up install source path

::START TIMER:: [Bootstrap]

Sync Media DB ...

Perform Bootstrapping ...

::START TIMER:: [Sync Media DB]

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

-------------------- BEGIN - Updating Media Sources - BEGIN --------------------

Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6

Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg

Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaSer ver1All.dmg

Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_ 0-mul.dmg

Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended 4_0-mul.dmg

Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg

Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg

Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfi guration3-mul.dmg

Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg

Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSett ings4_0-mul.dmg

Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg

Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg

Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSett ings4_0-mul.dmg

Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg

Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dm g

Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg

Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg

Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSett ings4_0-mul.dmg

Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All. dmg

Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg

Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg

Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul. dmg

Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg

Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolk it3.8.0-mul.dmg

Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg

Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg

Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguistics PluginAll.dmg

Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg

Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended 4_0-mul.dmg

Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All. dmg

Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All. dmg

Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg

Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended 4_0-mul.dmg

Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0- mul.dmg

Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg

Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg

Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg

Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg

Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All. dmg

Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg

Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg

Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg

Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg

Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mu l.dmg

-------------------- END - Updating Media Sources - END --------------------

[ 2] Thu Mar 22 12:11:34 2012 ERROR

ASU has quit unexpectedly.

[ 0] Thu Mar 22 12:11:34 2012 WARN

User opted to Cancel the install

[ 0] Thu Mar 22 12:11:34 2012 INFO

:: END TIMER :: [Sync Media DB] took 6424 milliseconds (6.424 seconds) DTR = 5432.75 KBPS (5.30542 MBPS)

:: END TIMER :: [Total Timer] took 6484 milliseconds (6.484 seconds) DTR = 5383.1 KBPS (5.25693 MBPS)

Waiting for Bootstrapping to finish...

[ 1] Thu Mar 22 12:11:39 2012 INFO

:: END TIMER :: [Bootstrap] took 11428 milliseconds (11.428 seconds) DTR = 2510.33 KBPS (2.45149 MBPS)

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s), 1 warning(s)

ERROR: ASU has quit unexpectedly.

WARNING: User opted to Cancel the install

Please search the above error/warning string(s) to find when the error occurred.

These errors resulted in installer Exit Code mentioned below.

---------------------------------------------------------------------- ---------------

[ 0] Thu Mar 22 12:11:40 2012 INFO

Exit Code: 15 - Media DB Sync failed.

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

END - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

[ 2] Thu Mar 22 12:21:37 2012 INFO

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

::START TIMER:: [Total Timer]

CHECK: Single instance running

CHECK : Credentials

Load Deployment File

CHECK : Another Native OS installer already running

Create Required Folders

Assuming install mode

Looking up install source path

::START TIMER:: [Bootstrap]

Sync Media DB ...

Perform Bootstrapping ...

::START TIMER:: [Sync Media DB]

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

RIBS version: 6.0.70.0

OSX version: 10.7.3

-------------------- BEGIN - Updating Media Sources - BEGIN --------------------

Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6

Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg

Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaSer ver1All.dmg

Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_ 0-mul.dmg

Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended 4_0-mul.dmg

Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg

Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg

Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfi guration3-mul.dmg

Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg

Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSett ings4_0-mul.dmg

Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg

Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg

Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSett ings4_0-mul.dmg

Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg

Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dm g

Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg

Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg

Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSett ings4_0-mul.dmg

Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All. dmg

Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg

Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg

Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul. dmg

Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg

Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolk it3.8.0-mul.dmg

Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg

Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg

Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguistics PluginAll.dmg

Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg

Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended 4_0-mul.dmg

Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All. dmg

Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All. dmg

Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg

Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended 4_0-mul.dmg

Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0- mul.dmg

Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg

Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg

Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg

Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg

Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All. dmg

Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg

Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg

Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg

Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg

Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}

Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6

Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mu l.dmg

-------------------- END - Updating Media Sources - END --------------------

[ 2] Thu Mar 22 12:21:37 2012 ERROR

ASU has quit unexpectedly.

[ 0] Thu Mar 22 12:21:37 2012 WARN

User opted to Cancel the install

[ 0] Thu Mar 22 12:21:37 2012 INFO

:: END TIMER :: [Sync Media DB] took 6071 milliseconds (6.071 seconds) DTR = 6678.31 KBPS (6.52178 MBPS)

:: END TIMER :: [Total Timer] took 6139 milliseconds (6.139 seconds) DTR = 6604.98 KBPS (6.45018 MBPS)

Waiting for Bootstrapping to finish...

[ 1] Thu Mar 22 12:21:42 2012 INFO

:: END TIMER :: [Bootstrap] took 10842 milliseconds (10.842 seconds) DTR = 34.6799 KBPS (0.0338671 MBPS)

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s), 1 warning(s)

ERROR: ASU has quit unexpectedly.

WARNING: User opted to Cancel the install

Please search the above error/warning string(s) to find when the error occurred.

These errors resulted in installer Exit Code mentioned below.

---------------------------------------------------------------------- ---------------

[ 0] Thu Mar 22 12:21:43 2012 INFO

Exit Code: 15 - Media DB Sync failed.

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

END - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

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7. djhallen,

Mar 22, 2012 11:30 AM in reply to gregspiral21

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same error with Lion 10.7.3 on Macbook Pro 2.0 ghz i7 2011 with 8gb ram

any help?

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8. gregspiral21,

Mar 22, 2012 1:47 PM in reply to gregspiral21

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Working

When I first tried to install I had downloaded in Safari, repaired permissions and installed (with mail and calendar running). I had no luck and tried a few times with a restart. I even ran the Adobe Support Advisor and was advised that there were no problems.

I tried again differently. I downloaded PSCS6 via opera browser, repaired permissions and installed (with nothing else open). It installed succesfully.

Honestly, I have no idea why I was successful. The second dmg download was exactly the same in size/attributes as the first and mail/calendar shouldn't really interfere with anything. I had repaired permissions immediately prior to install both times.l

Anyway, I hope some others have some luck with this approach. I'm happy that I've got it working and slightly annoyed that I don't really know why.

Good luck,

Greg

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9. Gerrit DeWitt,

Mar 22, 2012 2:03 PM in reply to Ashutosh.Nigam

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Same as my http://forums.adobe.com/message/4284220

We've been restarting and redownloading many times. Guys, this isn't a problem with the disk image being corrupted. I've downloaded twice and verified that the SHA-1 checksum is the same. Browser doesn't matter other than what to do with the file when it is being received (open it or save it). The HTTP server that hosts the DMG needs to know about the DMG MIME type so that it can decide whether or not this is some kind of data that should be sent over HTTP request (as opposed to being executed on the server's side).

So, let's try to think about the real problem here. I think gregspiral21's successful installation might have some clues. gregspiral21 - can you post your Disk Utility log showing what files were changed by its Repair Permissions command?

In other words, "repair permissions" only solves the problem by killing a fly with a baseball bat: but it may hold the key. There may be one or more files or directories that AAM Installer cannot access during installation. (In which case, Adobe, why cannot you present that information in the error log?)

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10. Gerrit DeWitt,

Mar 22, 2012 2:09 PM in reply to Gerrit DeWitt

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Update: This does not appear to be a permissions problem. So repairing permissions has nothing to do with it. Here's how you can prove it.

* Enable the root user on Lion: sudo dsenableroot -u <administrator account name> -r

* Set the root user's password when prompted.

* Log in as root and attempt the installation.

The AAM Installer processes run as root with unrestricted filesystem access (with the exception of access to items blocked by kernel extension: the TMSafetyNet for example).

Installation still fails, with the ASU process quitting unexpectedly:

Exit Code: 15

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s), 1 warning(s)

ERROR: ASU has quit unexpectedly.

WARNING: User opted to Cancel the install

---------------------------------------------------------------------- ---------------

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11. PECourtejoie,

Mar 22, 2012 2:21 PM in reply to Gerrit DeWitt

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Gerrit, do you have any other software running while installing?

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12. Gerrit DeWitt,

Mar 22, 2012 2:35 PM in reply to PECourtejoie

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No other applications are running.

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13. Harinder4,

Mar 22, 2012 3:23 PM in reply to Gerrit DeWitt

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Geritt, Can we do a connect session, if possible?

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14. Gerrit DeWitt,

Mar 22, 2012 3:31 PM in reply to Harinder4

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I found a workaround by using the AAMEE. This pretty much confirms my suspicion that the AAM shipping with Ps CS6 has a flaw when it's used to start the installation: http://forums.adobe.com/message/4284690#4284690

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15. Gerrit DeWitt,

Mar 22, 2012 3:36 PM in reply to Harinder4

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And Connect doesn't really work under Mac OS X Lion either. Easier to use something like NX Desktop, ARD, or VNC.

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16. Nitin_Bansal,

Jul 18, 2012 12:41 AM in reply to Gerrit DeWitt

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Hi Gerrit,

Adobe connect works from browser and as such we have been using it on all Mac OSX versions and on most common browsers (Chrome, Firefox, Safari etc.) without any issues. Can you please let us know what issues are you facing when you try to use Connect. You can try with different browser like Chrome, if in case it somehow does not work on Safari.

Do let us know if Connect is working on the system you are facing the ASU issue and you can join in for a Connect session. We would look into the issue.

Thanks, Nitin

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17. Albin Gustafsson,

Photoshop CS6 Beta (READ ONLY)

Can't install Photoshop CS6 on Lion (ASU has quit unexpectedly)

Mar 22, 2012 1:50 AM

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