Adobe Community: "Quote" handling for IE10 getting irritating!

Noel Carboni

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"Quote" handling for IE10 getting irritating!

Mar 25, 2012 12:03 PM

Hi guys,

This week I'm immersing myself in a Windows 8 Consumer Preview, IE10 equipped virtual machine, and trying to use everything there without using my host Windows 7 system at all. I'm evaluating Photoshop CS6 as well in that system, and so far everything is going very well. I'm actually able to use Windows 8, with a bunch of tweaks to make it into a serious OS.

But one niggling little irritation remains, and I know of no workaround:

Using this forum with Internet Explorer 10 and trying to put quotes around things results in this:

"XXXXXX"

When I type the text XXXXXX above, I simply typed double quote characters in front and back. This is what it looked like in the editor:

Please ask the Jive developers to fix this.

Virtually all other sites handle double quotes properly with IE10, and as you can see even this Jive software gets it right in the thread subject.

Thanks!

-Noel

8293 Views 59 Replies Latest reply: station_two, Jun 8, 2013 8:25 PM

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1. Captiv8r,

Mar 26, 2012 3:49 AM in reply to Noel Carboni

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Hi Noel

Curiosity question here. Why would it matter if the HTML entities were used as long as things display correctly?

As a side note, I'm not sure Adobe holds any sway over Jive. It's like us "telling Adobe" they need to fix something in Photoshop. It might happen and it might not. Most likely might not unless it was already on their scope of things to be fixed. Then it would be a total fluke that we requested and saw what appeared to be a quick fix.

Just wondering... Rick

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2. Noel Carboni,

Mar 26, 2012 5:48 AM in reply to Captiv8r

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You're missing the point - things are clearly NOT being displayed correctly. You can see that clearly from the large text I posted above.

Never underestimate the power of asking for legitimate improvements. At least doing so might push a fix higher on the list, and at best it's possible no one has yet noticed. Most people nowadays are either so busy or so inundated with glitz that subtle things often get missed. Sometimes even not so subtle things

-Noel

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3. Noel Carboni,

Mar 29, 2012 6:34 AM in reply to Noel Carboni

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" Still broken. "

I believe the number of people running Windows 8 now is in the tens of millions. Internet Explorer 10 is going to be released for Windows 7 soon as well.

-Noel

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4. Noel Carboni,

Jul 7, 2012 6:06 PM in reply to Noel Carboni

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"3+ Months Have Passed"

Nobody at Adobe even running Windows 8 in a VM?

-Noel

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5. Pat Willener,

Jul 7, 2012 8:31 PM in reply to Noel Carboni

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For most people who regularly look at HTML code, "XXXXXX" and "XXXXXX" looks identical

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6. Noel Carboni,

Jul 8, 2012 8:09 AM in reply to Pat Willener

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Pat, do you not see the &quot; text showing in my posts above? I typed those in just using the double quote key on the keyboard. This isn't proper functionality.

Or are you just being cute? If so, good joke!

-Noel

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7. Claudio González,

Jul 8, 2012 3:30 PM in reply to Pat Willener

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Pat Willener wrote:

For most people who regularly look at HTML code, "XXXXXX" and "XXXXXX" looks identical
Shouldn't they also then behave identically?

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8. Pat Willener,

Jul 8, 2012 6:51 PM in reply to Noel Carboni

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Yes, I was trying to be cute - glad you caught me

But as Claudio asks, shouldn't they also behave identically?

Yes, if the code entered is indeed (I may have to resort to some tricks now)

"XXXXXX"
then any browser sould display it as "XXXXXX". But if IE10 somehow manages to write that as

&quot;XXXXXX&quot;
Then the outcome will be what you see.

I do not have IE10; can you do some tests by entering some quoted text, then view it in the HTML editor?

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9. Noel Carboni,

Jul 8, 2012 8:12 PM in reply to Pat Willener

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Okay, here's a quoted string: "ABC"

Here's what it looks like in the HTML editor:

-Noel

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10. Pat Willener,

Jul 8, 2012 10:23 PM in reply to Noel Carboni

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Now let me try the same thing with Firefox: "ABC"

The HTML editor shows:
<body><p>Now let me try the same thing with Firefox: "ABC"</p> </body>

Now I will add a quoted string using the quot HTML entity in the HTML editor: "ABC" - it reverted to normal quotes in the standard editor.

This all does not make any sense to me; it's like the Jive editor is testing if 'MSIE 10' then act strangely.

P.S. looking at the page source after posting, your string shows as
&quot;ABC&quot;
mine does
"ABC"

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11. Noel Carboni,

Jul 9, 2012 10:13 AM in reply to Pat Willener

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Some tests using IE10 to follow...

Testing in Browser Mode: IE10 Document Mode: IE9 standards:

"Quoted String"

Notably I'm having trouble even just hitting enter to open a new line. Shift Enter works.

-Noel

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12. Noel Carboni,

Jul 9, 2012 10:15 AM in reply to Noel Carboni

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Browser Mode: IE9 Document Mode: IE9 standards

"Quoted String"

-Noel

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13. Noel Carboni,

Jul 9, 2012 10:36 AM in reply to Noel Carboni

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Something's wrong with this site today - responses are intermittent - which is completely muddying the water with my testing. From the above it looks as though in some cases it's possible to get proper quotes when using the IE10 browser, but sometimes not.

Browser Mode: IE10 Document Mode IE9 Standards

"Quoted String"

-Noel

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14. Noel Carboni,

Jul 9, 2012 10:47 AM in reply to Noel Carboni

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It seems that forcing the Document Mode to IE9 Standards corrects the "quotes" problem, but introduces problems with hitting Enter to open new lines at the end of a post. Argh.

-Noel

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15. Noel Carboni,

Jul 9, 2012 11:03 AM in reply to Noel Carboni

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Browser Mode: IE9 Document Mode: IE7 Standards

"Quoted"

-Noel

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16. Noel Carboni,

Jul 9, 2012 11:06 AM in reply to Noel Carboni

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One last try... IE10 Compatibility View Document Mode IE8 Standards

"Quoted String"

-Noel

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17. Noel Carboni,

Jul 9, 2012 11:07 AM in reply to Noel Carboni

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I lied - another combination to try: Browser Mode: IE10 DOcument Mode: Standards

Bah, Enter doesn't work in this mode. That probably says that "quotes" will work.

-Noel

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18. Pat Willener,

Jul 9, 2012 6:58 PM in reply to Noel Carboni

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And all these things occur only here in the forum editor, not anywhere else?

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19. Noel Carboni,

Jul 9, 2012 10:35 PM in reply to Pat Willener

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Yep, this is the only place.

-Noel

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20. adobe-admin,

Jul 12, 2012 1:04 PM in reply to Noel Carboni

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I'm sending this along to the Adobe and Jive folks, but realize that Jive uses a 3rd party editor, TinyMCE, so I don't know how much control either will have over making changes to the editor.

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21. Noel Carboni,

Jul 12, 2012 1:36 PM in reply to adobe-admin

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Thanks. It seems like SOMEONE should be responsible for making it work on the browser that's likely to become one of the most used in the world fairly soon, don't you think?

-Noel

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22. Noel Carboni,

Oct 29, 2012 2:13 PM in reply to Noel Carboni

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Well, Windows 8 is out, and here I am typing again on IE10 to see if quoted text works any better than before.

Single double-quote characters surrounded the following text when I typed it:

"quoted text"

Guys, you think you might want to fix this one day? Or do you think Windows 8 is just going to flop? Admittedly that's a thought that warms my heart, but possibly unrealistic.

Actually, my own October web site stats show that 1 in 30 IE users is now running IE10, and that IE has about 30% of users overall.

-Noel

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23. Phillip Jones,

Oct 29, 2012 6:16 PM in reply to Noel Carboni

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I doubt that since it ws just offered for download for about a week maybe less. And from My PC buddies they consider 8 cra. and won't be updating anytime soon.

I know some people still using XP. a Cousin of mine still use XP. In fact I have several Cousins still using XP.

But your problem Should still be fixed.

Let's see if your problem show up when I type in SeaMonkey Mac.

"XXXXXXX"

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24. Pat Willener,

Oct 29, 2012 7:02 PM in reply to Noel Carboni

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I do not care about Windows 8; without actually having seen it, I am sure it will go the way of ME and Vista.

However, as far as I know, IE10 will be made available on Windows 7 soon. So I think this is a good time to address this bug.

On the other hand, as I wrote earlier, " and " looks identical to my eyes. (But I know not everyone has a HTML rendering engine in their brain.)

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25. Noel Carboni,

Oct 29, 2012 9:15 PM in reply to Phillip Jones

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I'm not buying Windows 8 either. All my evaluation has been on virtual machines with the 90 day evaluation version. They don't deserve any money for this travesty.

Phillip, don't give Microsoft's marketing engine too little credit. They've been releasing free preview versions for over a year now trying to get people hooked.

-Noel

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26. Phillip Jones,

Oct 30, 2012 9:11 AM in reply to Noel Carboni

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I don't discount the hard sell from MS. I am aware they have previewing for over a year. That is one reason my PC Buddies and relatives are sticking with what they have some describe it as a POS. As many reports on such news as ComputerWorld, cNet, and zdNet, there thing it’s a POS and as there are reports of it’s the greatest thing since sliced Bread.

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27. Noel Carboni,

Oct 30, 2012 3:27 PM in reply to Phillip Jones

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Honest review vs. paid shilling.

-Noel

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28. Noel Carboni,

Nov 14, 2012 11:48 AM in reply to Noel Carboni

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Well, Windows 8 has been released and here I am running the Release Preview of Internet Explorer 10 on Windows 7, promised to be delivered to the whole world of Windows 7 users via Windows Update very soon now (within weeks)...

Guess what "special" character still doesn't work right?

Granted it's a little thing, but... It's a little thing tens of millions of people are going to see.

-Noel

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29. Noel Carboni,

Nov 23, 2012 11:25 AM in reply to Noel Carboni

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November 23 and it's still not fixed. IE10 is shipping with Windows 8, and is about to be released for Windows 7.

Adobe: How can you run a web site in such a shoddy fashion?

Don't you feel contributions by progressive-thinking members are valuable?

Doesn't anyone there care that it doesn't work right?

This is a perfectly reproducible and obvious problem that was reported 8 months ago. What is it that you're doing with your time if not fixing such easy bugs?

-Noel

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30. Phillip Jones,

Nov 23, 2012 12:41 PM in reply to Noel Carboni

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Think about it.
I mean they have an issue on Macs with URL not work from Office Documents for 15 years.
And it has been proven time after time its with Adobe, Not MS, Not Apple.

And you think they are going to fix this problem? If so you smoking something illegal.

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31. Bill Hunt,

Nov 23, 2012 6:13 PM in reply to Phillip Jones

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Phillip,

There IS a "war," but I only see the "battles." MS IE 10 has issues. Apple will not support BD, and many of their newer laptop devices have no multi-drive, or the ability to attach an external one. [Users are demanding that Adobe find a way to write a DVD, or BD, when there is no way to hookup, or us a multi-drive.] Apple does not suppor Flash, and releases QT Player versions, that do not work with Adobe programs. Battles everywhere.

Hunt

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32. Noel Carboni,

Nov 23, 2012 6:21 PM in reply to Bill Hunt

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I'm not sure MS IE10 has issues (at least not with regard to this thread). I think what's going on is that the Jive Turkey forum software has code in its scripts that makes browser-specific decisions, and it's not recognizing the new version of IE and doing the same things it would do for IE9.

I am an incurable optimist, Phillip.

-Noel

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33. Noel Carboni,

Dec 31, 2012 9:29 AM in reply to Noel Carboni

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Just checking in, using Windows 8 and IE10 - all fully updated.

I typed this...

And we see this on the forum:

"Quoted"

-Noel

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34. Noel Carboni,

Dec 31, 2012 9:38 AM in reply to Noel Carboni

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Same story with IE10 for Windows 7...

"Quoted"

-Noel

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35. Noel Carboni,

Jan 28, 2013 6:34 PM in reply to Noel Carboni

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Here we have a brand new forum update! Imagine my surprise when I still see:

"Quoted"

-Noel

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36. adobe-admin,

Jan 28, 2013 8:41 PM in reply to Noel Carboni

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Hmm…, I'm not aware of any updates other than Jive moving from one server farm to another.

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37. Phillip Jones,

Jan 28, 2013 10:25 PM in reply to adobe-admin

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Got rid of the Trending Topics junk. Atleast it doesn't show up on the side bar. andstarted working 5 times faster when it was removed.
In another thread I posted the current look of the sidebar and Trending topics no where to be seen. You could speed up matters even more by dumping all topics on all Forums that haven't had any activity in two weeks to an archive Server. Not associate directly with the forums.

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38. Noel Carboni,

Jan 29, 2013 2:36 PM in reply to adobe-admin

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My apologies. I thought the downtime and discussions about Trending indicated a forum update.

-Noel

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39. Noel Carboni,

Feb 9, 2013 4:39 PM in reply to adobe-admin

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Here it is February 2013.

Windows 8, equipped with Internet Explorer 10, was released to the public in late 2012. It was available in RTM form via MSDN for a few months before that, and even available as a beta for testing for a few years before that...

Some 60+ million Windows 8 licenses have been sold so far.

"

2013! But alas we have neither flying cars nor the expected two little lines here.

Sigh.

Close enough for Adobe work.

By the way, if it's any consolation, VMware's forum, powered by Jive, also does the bad thing.

Dell's forums, which (last I heard) also use Jive seem to have it worked out right. Perhaps you should ask the Jive people what Dell did.

-Noel

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