Skip navigation
sanuk95
sanuk95 Calculating status...
Currently Being Moderated

his website is being administered with a newer version of Contribute problem...

Mar 19, 2012 1:50 PM

Tags: #contribute #administrator_access #access_problems

hello...

 

i was considering an upgrade to adobe master suite, so i downloaded a trial verison on my mac laptop. since then, the trial has expired, and i have purchased a new laptop as the old one was on it's way out.

 

on my new laptop i re-loaded and re-activated my contribute CS3 which i purchased a few years ago, but as i had accessed my website using the CS5, i can no longer connect to it on CS3...and as the trial version of CS5 has expired, i can't go in and switch it to "transition" mode...

 

what can i do to access my website with CS3? kinda desperate to make some updates!

 

thank you!

616 Views   1 Reply   Latest reply: Dominic Michael, Mar 26, 2012 5:15 AM
 
Replies
  • Dominic Michael
    Currently Being Moderated
    1. Dominic Michael,
    Mar 26, 2012 5:15 AM   in reply to sanuk95
    Report

    If you have FTP credentials to access your server, then you can FTP to your server and delete the cthub***.csi file under _mm folder. (Better to take backup before deleting).

     

    Note:- This will remove all you adminitrative settings and roles. Your site will be link a unadminitered site.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points