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premiere elements 10 needs to close after attemting to start new project

Mar 25, 2012 9:35 AM

Getting error message saying adobe premiere elements 10 needs to close after attempting new project

494 Views 3 Replies Latest reply: Bill Hunt, Mar 26, 2012 12:33 PM

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1. Preran,

Mar 25, 2012 10:40 PM in reply to boludo56

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Hi boludo56,

Can you try out the solutions mentioned in this thread? (http://forums.adobe.com/message/2911542)

Some of the solutions are:

- Disable real time scanning on your anti-virus software.

Other solutions:

Enusre that you have the latest version of graphic drivers for your computer installed. For example, if you are using a Nvidia driver, verify that it is the latest by checking out their website.

Thanks,
Preran

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2. Jeff A Wright,

Mar 26, 2012 12:18 PM in reply to Preran

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Moving this discussion to the Premiere Elements forum.

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3. Bill Hunt,

Mar 26, 2012 12:33 PM in reply to boludo56

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Welcome to the forum.

I would start with this ARTICLE, which begins with a checklist on things to get PrE working best, then goes into some tuneup tips for the computer and OS, and finally lists links on troubleshooting, including the one that Preran linked to above, where more information is requested.

Good luck, and let us know how it goes.

Hunt

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