Adobe Community: CS6 install problem

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Dec 23, 2006

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1. Noel Carboni,

Mar 26, 2012 6:12 PM in reply to ksirwin1

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I'm sorry to hear that.

Were you hoping for help? If so, you might consider providing just a wee bit more detail about what's going wrong.

-Noel

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2. ksirwin1,

Mar 26, 2012 8:29 PM in reply to Noel Carboni

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I installed CS6 beta direct from Adobe. I saved the ZIP file and opened it with Stuffit. The only execute file I could find was set-up.exe. When I clicked on that file I got a message "Install failed to initiate. It could be due to a missing file." I tried Adobe Support Advisor, but it found no problems. I have no idea what to try next.

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3. Ashutosh.Nigam,

Mar 27, 2012 3:03 AM in reply to ksirwin1

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Please try using winrar or winzip for unzipping files.

If issue still persist then it seems a case of corrupt download.

Regards,

Ashutosh

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4. ksirwin1,

Mar 27, 2012 8:47 AM in reply to Ashutosh.Nigam

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I deleted the previous download which I had unzipped with Stuffit. Then I dod a new download of CS6 beta for Windows direct from Adobe. This time I used Winzip to unzip the file. When I clicked on the set-up execute file, I got the same message that the install failed to initiate and suggesting that a file was missing. If I am getting corrupt dowmloads, what can I do about it?

Kirk

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5. Ashutosh.Nigam,

Mar 29, 2012 4:13 AM in reply to ksirwin1

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Hi,

We are tracking this issue at:

http://forums.adobe.com/message/4286522#4286522

Please follow the steps and update thread if your issue is resolved.

Regards,

Ashutosh

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Photoshop CS6 Beta (READ ONLY)

CS6 install problem

Mar 26, 2012 4:21 PM

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