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Please merge duplicate accounts

Mar 27, 2012 3:08 AM

Tags: #user #duplicate #account

This guy (all four of them) is one of the most active contributors to the Lightroom forum. For some reason (forum bugs?), his account has been split into 4:

 

(in chronological order)

http://forums.adobe.com/people/Lee%20Jay-7OQGJF

http://forums.adobe.com/people/Lee%20Jay-0I6no4

http://forums.adobe.com/people/Lee%20Jay-ZyZk56

http://forums.adobe.com/people/Lee%20Jay (current account)

 

Is it possible to merge his four accounts, as well as his points and status?

 
Replies
  • Currently Being Moderated
    Mar 27, 2012 4:19 AM   in reply to Dorin Nicolaescu-Musteață

    I seem to recall that we have been repeatedly told that such merging is not possible. However, administrators can do something to correct the splitting, or at least so I understand.

     
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  • Currently Being Moderated
    Mar 27, 2012 10:00 AM   in reply to Dorin Nicolaescu-Musteață

    Sorry, there isn't a way to merge accounts yet. The three old accounts "broke" about two years ago. If we were alerted at the time I could have reset them before he posted more messages. He would still have the ghost accounts, but without content. But it is too late now to do that.

     

    I am going back to Jive, though, to see if they might have come up with a way to merge the accounts. No promises, as I have no idea if they can. But it is something we talked about before the ghost account bug was fixed.

     
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