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sladelfa
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CS5 Master Collection Corrupted after PS6 Beta install

Mar 23, 2012 9:51 AM

Tags: #photoshop #crash #photoshop_cs6_beta #cs5_master_collection #cs6_crash #cs5_crash

I have CS5 Master Collection installed.  I installed the Photoshop CS6 Beta and now CS5 doesn't work.  Specifically, these programs (so far:) Photoshop, Illustrator, Dreamweaver, Premiere Pro, Flash and InDesign.  I'm still checking the other programs.  They crash as soon as I try to open them.  No crash reports - it starts to open and then just closes!

 

My system:  Macbook Pro, OS 10.6.4, 2.4 Intel 2 duo chip, 4 gig ddr2 memory.

1534 Views   6 Replies   Latest reply: sladelfa, Mar 28, 2012 6:42 PM
 
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  • TLL...
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    1. TLL...,
    Mar 23, 2012 10:01 AM   in reply to sladelfa
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    Thanks for the info, unless you get an answer I will NOT be installing SC6 @home on top of my CS5 MC...

     

    Dell i7 12gb ram win7 pro

     
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  • heathrowe
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    2. heathrowe,
    Mar 23, 2012 11:08 AM   in reply to TLL...
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    I am on Win 7 64 bit, with CS5 MC - installing the CS6 beta did not have any negative effect on the CS5 MC.

     

    h

     
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  • Tracey Louise
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    3. Tracey Louise,
    Mar 27, 2012 4:09 PM   in reply to sladelfa
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    Re: CS5 Master Collection Corrupted after PS6 Beta install

     

    Just a thought ...

     

    This may help!

     

    Uninstall the Beta Version of Photoshop CS6 now and then restart your computer and see if that works.

    Open the CS5 Master Collection programs and see if that fixed the problem and it is all working as it should again.

     

    A similar problem has also happened to a CS4 User and I just now made this suggestion to them as well.

     

    It is worth a try!

     

    All the best.

    TL

     
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  • George_Thomas
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    4. George_Thomas,
    Mar 27, 2012 5:57 PM   in reply to Tracey Louise
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    Mac, 10.7.3 here, no problems at all with CS5 MC on my machine.

     
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  • Pete.Green
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    5. Pete.Green,
    Mar 27, 2012 6:25 PM   in reply to sladelfa
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    I have the PSCS6 beta on my mac and windows computers both with MC 5.5 running without any hitch.

     

    Maybe a reboot is in order?

    Perhaps you could try resetting the preference files for some of the apps and see if that resolves the false starts.

    How do I reset my preferences?

     

    Else fails, try Tracey's suggestion above.

     
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  • sladelfa
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    6. sladelfa,
    Mar 28, 2012 6:42 PM   in reply to sladelfa
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    Hi Everone,

     

    The first thing I did after I realized that CS5 wasn't working was to restart the computer.  Did it twice, just in case.  Still had issues, so I uninstalled the Beta and restarted.  Still had issues.  So I uninstalled all the CS5 programs, restarted, and reinstalled.  So far so good....  Hope this helps.

     

    Sara

     
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