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very upsetting

Mar 27, 2012 8:35 PM

i updated long ago to photoshop premier elemets 10 and photoshop premier elements 10. already had the cs5 to create webpage. i am disabled. reason tell you of this for when i upgraded to plus twice and i am confused. i updated all of these. keep signed in. take your updates when you say i need. i spent my last 40.00 dollars to do this last upgrade to plus. someone help. i have 9 dollars in my account, still undergoing chemo. i love adobe. someone mixed me up somewhere. thank you

  • Currently Being Moderated
    Mar 28, 2012 9:56 AM   in reply to eponadreams

    Hi, eponadreams,


    I'm so sorry you're having this problem.  I've escalated this to our customer service group.  They will contact you shortly.




    Adobe Community Help & Learning team

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