I am having a problem with InDesign CS5 crashing when I try to open a file that formerly opened just fine. Even restored versions from Time Machine or that I had a backup saved on an external hard drive will not open. I recently had to reconstruct a 90 page magazine for the same reason. I heard that Extensis Suitcase might be causing the problem so I disabled the plug-in, but still can't get the file open. The file in question is full of tables and would be a nightmare to redo. I am running Snow Leopard. It will open briefly and tell me that fonts are missing, then crash.
This is the first part of the crash report:
Process: Adobe InDesign CS5 
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Version: 184.108.40.2065 (7000)
Code Type: X86 (Native)
Parent Process: launchd 
Date/Time: 2012-03-28 04:09:54.429 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 726303 sec
Crashes Since Last Report: 21
Per-App Interval Since Last Report: 644196 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 3E14D8F3-3E05-4DD3-AF05-C27CC15C3CA3
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Well, that was a short-lived fix. I downloaded and installed the upgrade. Now the file that I was finally able to open hangs up if I try to make any changes to it. Here's the pastebin link.
To diagnose the hang, we need two pieces of information, an activity monitor report and a crash report from a forced crash. See http://forums.adobe.com/message/4199358#4199358 for how to do that.
I cut and pasted all the text and graphics from the file that was
hanging into a new blank InDesign document and that solved the problem.
Evidently even though I was able to open the file, there was still
something corrupted in it that was causing it to hang.
I was able to solve the issue by opening a new document and copying and pasting all the material from the old document into the new one. Apparently even though the file would open, there was something still corrupt about it. You're my hero! Thank you so much for your help!
I have already disabled the Extensis plug-in and am activating the fonts
manually from within Extensis. It's the very latest version, Suitcase
Fusion 3, and it warps my chops that it doesn't play nice with InDesign.
I got rid of the Mindsteam grammar plug-in also and sent a tersely
worded letter to the vendor. When you pay nearly $200 for a plug-in, you
expect it to work. I don't have time for this aggravation! I truly
appreciate the help I've gotten here. This has certainly discouraged me
from using any third-party plug-ins. I was ready to go back to Quark
Xpress. For the moment, everything is behaving.
As a tip for corrupt .indd files that can not be opened after trouble-shooting, we, Markzware, offer a InDesign File Recovery Service. See: