Is this possible? I have not had issues with previous versions but when I push this through SCCM to run silently, a popup still appears indicating that any open Office app and IE need to be closed before installation can continue. Acrobat 9 would install even if other apps were running. Am I missing a parameter or a Customization Wizard setting?
Thanks in advance...
I am looking in the Dialog section and see the CloseApps_Warning. This appears to be the popup box, but I want the box itself supressed, and for the installation to continue even if the apps are running. When I look in the AppsInUse section, I assume the Ignoreable column is what needs to be changed, but all of the apps that I mention in the original post are listed there with a 1 (TRUE?), so since they are ignoreable, I would think that this would supress the popup warning...
The installation needs to truly be silent, like Acrobat 9.
Well, ignoreable enables the user to click on ignore if they want. Otherwise setup will quit if error/exception occurs. To completely supress the popup, i guess, there should be another way. Although, i tried it but didn't get any prompt. I had my Outlook and Word running. Did you select "Silent" or "Unattended"? Can you try giving it a shot using command prompt on any test machine? use /qn switch.
I selected Silently (no interface), Suppress reboot. Are you using Office 2007 or 2010? We are using a combination, but aree in the process of upgrading all to Office 2010. I tried on three systems (all Office 2010), and they all got the pop-up. I only have 60 or so to do (as opposed to some people that are installing thousands) but we still need it silent.
Installer will look for these applications and if they are running or if an exception is raised it won't prompt the user to ignore that. In other words, installation process cannot continue ignoring the exceptions. As in case of AAM, if any exception occurs installation won't give a prompt to Retry Cancel Continue. It will fail. However, for other Apps Running or for other small exceptions, user can ignore the exception and it will continue installing the software. If installer gets the permission to update the registry/file and embedd the plugin, it does that or it simply continues with other installation options.
** Corrected: I have got 2010 installed on my machine. Acrobat 9 might not** prompted coz you have 2010 as a major version of Office and Acrobat 9 does not embedd PDFMaker in 2010. So it was not dependent.
Thank you for your assistance. I got this working using the /qn instead of /q. Normally I use /qn but when I imported into SCCM, the command had /q (not /qn) and the TRANSFORM had the Silent (no interface)selected so I figured I was good with that. However, when I changed it to /qn, I was able to install Acrobat X while I had Outlook, Excel, Word, IE and Chrome running. The Acrobat ribbon tabs display once the application is closed and re-opened.