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George Bessa
George Bessa Calculating status...
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flash player doesn't record

Sep 11, 2011 7:44 PM

I have installed the flash player version 10.1.85.3.  When i upgraded to version 10.3.183.7,  the microphone recording stopped of work.

So i did downgrade to version 10.1.85.3, and now it works.

Does anybody know why this happen? And how to fix it?

 

My test environment was the website www.livemocha.com (it's free) .

 

browser: Firefox 3.6.22

S.O.: Ubuntu 10.10

1597 Views   14 Replies   Latest reply: coursaros, Mar 29, 2012 12:37 PM
 
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  • Chris Campbell
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    May 4, 2010
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    1. Chris Campbell,
    Sep 12, 2011 5:48 PM   in reply to George Bessa
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    Hi George,

    I tried going to www.livemocha.com but the site is down for maintenance right now.  Have you contacted them to report this issue?  Either way, could you please open a new bug report on this over at bugbase.adobe.com?  Please post back with the URL so that others affected can add their comments and votes.

     

    Thanks,

    Chris

     
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  • George Bessa
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    2. George Bessa,
    Sep 14, 2011 4:38 PM   in reply to Chris Campbell
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    Hi Chris,

    I haven't contacted them to report this issue.

    Of course. I can open a new bug report.

     

    But, i am still learning english. I am ashamed to make mistakes. Therefore i write slowly.

    By the way, do you know how to edit my previous post?

     

    Thank you,

    George

     
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  • Pat Willener
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    3. Pat Willener,
    Sep 15, 2011 1:45 AM   in reply to George Bessa
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    function(){return A.apply(null,[this].concat($A(arguments)))}

    George Bessa wrote:

     

    By the way, do you know how to edit my previous post?

     

    You cannot edit any post once someone has replied to them.

     
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  • Chris Campbell
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    4. Chris Campbell,
    Sep 16, 2011 12:12 PM   in reply to Pat Willener
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    Hi George,

    Your english is excellent!  I would definitely recommend adding a new bug to bugbase.adobe.com and including both the steps you've taken and a dxdiag report so we can see your system details.  Please post back with the URL so that others affected can add their comments and votes.

     

    In addition, I'd recommend trying our Flash Player 11 RC build out, it's the new version of Flash Player that we're very close to releasing.

     

    Thanks,

    Chris

     
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  • IdyllState
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    5. IdyllState,
    Jan 26, 2012 7:38 PM   in reply to Chris Campbell
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    I have this very same problem with Adobe Flash and LiveMocha.com.

     

    I'm using Flash 11 and Ubuntu 11.10.  I've tried FireFox, and also Chromium and Chrome.  I am unable to record using my headset.  I just hear white space hiss.  I know my headset is working because if I use the Sound Recorder applicaiton in Ubuntu I'm able to record myself and play my voice recording back.

     

    I'm not familiar with reporting a but, yet I can't imagine we are the only ones unable to use Flash to record on LiveMocha.  Can't someone from Adobe logon there with Ubuntu and try using a headset to record a response to someone to see that it doesn't work?  This problem appears to have been around for quite a long time now.

     
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  • coursaros
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    6. coursaros,
    Mar 27, 2012 1:21 PM   in reply to George Bessa
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    Good evening.

    I 'm having the same problem described above.

    Although i can use my microphone in msn, yahoo messenger and ofcourse i can record using my computer's abilities, when i'm trying to use it in www.livemocha.com simply i can't. In the adobe dialogue box, it appears to be a microphone available, but i can't use it.

    I have downloaded the latest adobe version, but still the problem exists.

    Can someone help me?

    I'm using mozilla firefox / windows 7 OS.

    Thank you in advance...

     
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  • Chris Campbell
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    7. Chris Campbell,
    Mar 27, 2012 7:27 PM   in reply to coursaros
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    coursaros,

    Please go through the clean install steps, in particular make sure you manually delete the folders.  After installing again, check your settings to see if they are able to be modified.

     

    How do I do a clean install of Flash Player?

     

    Chris

     
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  • coursaros
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    8. coursaros,
    Mar 28, 2012 1:53 PM   in reply to Chris Campbell
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    Chris,

    I tried that , but still, doesn't work.

     

    flashplayer.jpg

    As you can see, in the image above, although the microphone appears to be available, the bar in the left side is "blank" , either the "reduce echo" option is checked or not.

    Any further help, will be aprreciated.

    Thank you again.

     
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  • coursaros
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    9. coursaros,
    Mar 28, 2012 3:20 PM   in reply to coursaros
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    I'm not sure what really happened.

    Few minutes ago, i finally managed to make it work (i really don't know how i did it) but, after that, the computer went slower and slower, and eventually i restart my computer.

    Since then, is "dead" again...

    Any ideas?

     
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  • Chris Campbell
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    10. Chris Campbell,
    Mar 28, 2012 6:17 PM   in reply to coursaros
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    Would you mind giving Chrome (or IE) a try to see if they also fail?

     
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  • coursaros
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    11. coursaros,
    Mar 29, 2012 7:09 AM   in reply to Chris Campbell
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    I tried both Chrome and IE, but still, no luck.

     

    I tried other sites that are using adobe flash player, and the microphone was working just great there...

     

    flash2.jpg

    The bar is moving up and down...

     
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  • libflashplayer.so
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    12. libflashplayer.so,
    Mar 29, 2012 9:35 AM   in reply to coursaros
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    it is possible another application is using the microphone resource and locking out flash from using it.  if you could quit out of any applications that may use it, including apps that run in the background  (eg like some IM apps in your taskbar).

     

    make sure to quit and relaunch your browser before retrying...

     
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  • Chris Campbell
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    13. Chris Campbell,
    Mar 29, 2012 12:22 PM   in reply to coursaros
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    coursaros wrote:

     

    I tried both Chrome and IE, but still, no luck.

     

    I tried other sites that are using adobe flash player, and the microphone was working just great there...

     

     

    Thanks for giving the other browsers a try.  Since the microphone works as expected with other flash sites, have you tried contacting Livemocha to see what they have to say?

     
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  • coursaros
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    14. coursaros,
    Mar 29, 2012 12:37 PM   in reply to Chris Campbell
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    Hum.... to tell you the truth, no, i haven't...

    In fact, i didn't even think about it...

    I'll try to contact them, too, and i'll let you know after that

     

    Thanks again, anyway!

     
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