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Loud Sound While Using Premiere CS5.5 on an iMac.

Mar 27, 2012 8:38 AM

I just started using the trial version of Adobe Premiere CS5.5 on my iMac, which runs at least Mac OS X Lion 10.7.2 (possibly later). The computer has a 3.4 GHz Intel Core i7 processor; 16 GB of 1333 MHz DDR3 RAM, a 251 GB Solid State Drive and a 1 TB SATA Hard Drive.


Soon after I started actually working with clips of my footage in Premiere I started noticing that, as I navigate through them (moving the red line through the clips) I notice an extremely loud noise that occurs, always around the same parts of various clips. I also notice it when I navigate entirely away from Premiere to other applications. When Premiere is not running, the sound does not occur. It's a static, popping, clicking sound. Turning down my computer's volume doesn't reduce it, nor does adjusting the sound levels within Premiere. It's so loud and abrupt that I'm concerned that it may damage my computer's speakers.


Given that it occurs whether or not I'm actually working directly with clips, I don't think anything is wrong with my files, but maybe there's some sort of compatibility issue?


Does anyone know what could be causing this problem and how to satisfactorily eliminate it?

Anyone else experience something similar?

  • Currently Being Moderated
    Mar 27, 2012 10:43 AM   in reply to MasterCutz

    Try searching your drive for, move it to your Desktop, reboot and see if that helps.

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  • Currently Being Moderated
    Mar 27, 2012 1:50 PM   in reply to MasterCutz

    It's a preference file.  Prefs can become corrupted and cause unusual behavior.  Trashing prefs is one of my routine troubleshooting moves when software acts up.

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  • Currently Being Moderated
    Mar 28, 2012 5:53 PM   in reply to MasterCutz

    You don't have Spotlight enabled or FastFind?  That would be the easiest way.  You're on Lion.  It's probably hidden.


    To reset Pr prefs, hold option while launching.

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  • Currently Being Moderated
    Mar 28, 2012 6:25 PM   in reply to MasterCutz

    The trial is not likely the problem.  I don't use Spotlight.  I use EasyFind (it's free), and it will find invisible files and files in invisible folders if you tell it to.

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  • Currently Being Moderated
    Mar 29, 2012 7:43 AM   in reply to MasterCutz

    MasterCutz wrote:


    Okay. I downloaded EasyFind (thanks for that tip), found the file, which was invisible, and moved it to the trash, though I haven't emptied the trash to delete it. I rebooted Premiere and the problem is still present. Should I try deleting the file?


    Doesn't matter if you empty the trash.  You may need to reboot your COMPUTER (not Pr) to get it to reset.


    Since it's a preference file, I'm assuming Premiere will automatically create a replacement for it when next I start the program. (Or am I wrong?)


    You're right.


    If this doesn't work, my next step would be to uninstall and reinstall Pr.  I don't think this will affect your trial.  There's probably a hidden file that doesn't get deleted when you uninstall that keeps track of your 30 days.

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