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Any solution for this perennial Acrobat issue?

Mar 22, 2012 10:07 AM

Tags: #acrobat #word #pdf #border #table #tables #lines #disappear #zoom #levels #borders #converted #created #magnification

Border lines of tables in PDFs created from Word documents disappear at various magnifications / zoom levels.

 

Here is an example Word 2003 document containing tables:

Test_PDF.doc     https://acrobat.com/#d=vu-46eSDBMmv0HQHUuDgxQ

 

Here is a PDF of the document created with Acrobat 9 Std:

Test_PDF_(Acrobat_9_Std).pdf     https://acrobat.com/#d=4rLtlkXj9I9R54LDc1HzeA

Note how the table borders disappear at as you zoom in and out when viewing the PDF

 

Here is a PDF of the document created with freeware PDF Creator:

Test_PDF_(PDF_Creator).pdf          https://acrobat.com/#d=tCuhNhiV2rnwxAH97l6Cjg

Note how the table borders appear OK at all levels as you zoom in and out - none of the lines disappear

 

Here is a PDF of the document created with Acrobat 9 Pro:

Test_PDF_(Acrobat_9_Pro).pdf     https://acrobat.com/#d=YCo14dHH4eA9V96ME9sjDw

Again the table borders disappear at different magnifications

 

The issue is not present with PDFs created with the freeware PDF Creator which indicates the issue lies with Acrobat itself rather than Word or the sample document.

 

This issue is widely reported with no obvious solution:

 

http://forums.adobe.com/message/1184209

http://forums.adobe.com/thread/305508

http://acrobatusers.com/forum/pdf-creation/word-pdf-table-lines-missin g-or-faded/

http://forums.adobe.com/thread/844475

http://www.pcreview.co.uk/forums/missing-table-lines-conversion-pdf-t8 78406.php

 

Any solution for this perennial Acrobat issue?

 
Replies
  • Currently Being Moderated
    Mar 22, 2012 9:28 PM   in reply to Kieran-Ridley

    The differences likely occur due to the settings that you use for the PDF creation, not necessarily Acrobat versus freeware. You might try setting the display resolution to 300 or 600 rather than the default 1200. Many times the lines are 1 pixel and have major display issues at 96dpi when a 1200dpi setting was used. They likely print fine.

     
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    Mar 23, 2012 12:10 PM   in reply to Kieran-Ridley

    What I was referring to (now that I am on a machine that has it shown) was the Print Quality under the advanced options of the Adobe PDF Converter. There is resolution mentioned several places, but this is the one I meant to steer you toward. I used to have a problem with some vector graphics that wiped out the lines on a projector. Changing the print quality solved that problem. A lot of folks have had problems with the borders in WORD tables over the years and I never really caught the exact solution that was found, but I do think it was a resolution issue. You might be able to change the line width in WORD and see if that helps things.

     
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    Mar 29, 2012 7:39 PM   in reply to Kieran-Ridley

    I got a notice that the file was not available.

     
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    Mar 30, 2012 4:12 AM   in reply to Kieran-Ridley

    Bild5.jpg

     
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    Mar 30, 2012 4:32 AM   in reply to Kieran-Ridley

    Now I can access the file.

     
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    Mar 30, 2012 6:45 AM   in reply to Bernd Alheit

    Ditto. I will try to look at it today.

     

    OK, I looked at the DOC file and all 3 PDFs you have. I was not able to dup your PDF results with AA9 Pro. I tried both my IEEE job settings and the Standard job settings. In both cases I had no problem with the zoom. I both zoomed in and out to the places where I saw the problems in your PDFs. In your pro case you used PDF Maker and in the std case you used the Adobe PDF printer, but the result was the same. What is missing is the job settings that you used. So, did you use std or what?

     

    In my case I used both the IEEE and Std settings with a display resolution of 300 dpi. My PDFs did not show the problem you have. So what job settings? I am currently at AA9.5.0 Pro. I do not see what version you used -- 9.0 or 9.5? Bill

     
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    Mar 30, 2012 11:59 AM   in reply to Kieran-Ridley

    I got the information about the production from the document properites. Maybe I got them backwards. In the Pro version of the PDF, the information about the file said it was created with "Acrobat Distiller 9.2.0" using "PScript5.dll". For the Std version it indicated the creation with "Acrobat Distiller 9.2.0" using "PDFMaker 9.1 for Word".

     

    One difference, I used WORD 2007 (usually I have problems with 2007 versus 2003, particularly for graphics). In the WORD print menu, is you select properties for the Adobe PDF printer you have several choices of settings. I thought I had read that you used the press settings. The default settings is Standard. I have an additional settings file I usually used that was created by the IEEE for online technical publications -- it is not a standard in Acrobat. Many publishers have such job settings files. If you look at the printer properties, the settings available are listed under the Default Settings on the Adobe PDF Settings tab for AA9.

     

    Hope that clears it up a bit. In any case, both of your PDF files zoomed with the same result as you indicated. The PDF files I created from WORD 2007 and AA9.5.0 did not have the problem and performed just as your 3rd party result. This suggests either an issue with WORD 2003 that you can also update, or with some settings in AA9. If you do not have 9.5.0, you might check the results with updates.

     
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    Mar 30, 2012 2:21 PM   in reply to Kieran-Ridley

    OK, I created the file with the display resolution set to 1200dpi (my default is 300dpi due to such problems a long time ago). I see that the lines are supposed to be 1.5pts. After this PDF creation, I start losing the lines at 75% resolution. I had no such problem when I used 300dpi. I have been looking at some of the preflight scripts, but don't know how to read the results to see any difference. Maybe someone else, like Bernd or Dave, might have an idea. The workaround is to use a display resolution of 300 dpi. I am not sure why, when the lines are at 1.5 pts. 1.5 pts would correspond to about 1/50th of an inch for the line width (72 pts per inch). So something looks a bit strange.

     

    In the past I was using vector plots that had a line width of 1 pixel. At 1200 dpi that became a problem, particularly for screen projection with 96dpi. I started creating the lines as 1pt by default and also use the 300 dpi display resolution. I have not had the issue since.

     
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