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lukew10
Currently Being Moderated

I can't change address info on adobe.com

Mar 30, 2012 1:47 AM

Hi, I cant change my address info on adobe.com, it wont let me enter the state or country, I can change it on the AU (Australia) site but I can't change it on the main site.

 

When I change it on the AU site it changes, but it stays the same on the main site.

 

I would like this fixed so in the future I cant buy products and have it go to the right address.

 

Thanks, Luke.

 
Replies
  • Currently Being Moderated
    Mar 30, 2012 2:08 AM   in reply to lukew10

    Have you tried deleting your browser's cookies? Sometimes outdated info is retained that way. Otehr than that I could only imagine your changes going throug hsome verification process and only showing up later when someone pushed the right button...

     

    Mylenium

     
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  • Currently Being Moderated
    Mar 30, 2012 9:39 AM   in reply to lukew10

    There could possibly be an issue with your account.  I would recommend you contact our support team regarding your difficulties.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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