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DesignCBTs
DesignCBTs
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Can't Install RAW 6.6 Update

Jan 5, 2012 10:47 AM

Tags: #photoshop #camera #adobe_camera_raw

The Adobe Application Manager keeps trying to install the 6.6 RAW update, only to fail.  It apparently downloads the entire file.  Then the message pops up.  I tried using the Adobe Support Advisor with no results.  When I tried customer support, I didn't see anything that applied to this particular error code.  Any constructive advice will be greatly appreciated!

 

 

Adobe RAW 6.6 update failure.jpg

1231 Views   6 Replies   Latest reply: DesignCBTs, Mar 30, 2012 11:06 AM
 
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  • Johan Yngwie
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    1. Johan Yngwie,
    Jan 5, 2012 10:49 AM   in reply to DesignCBTs
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    try disabling the auto analyzer. you can try using the hidden administrator to update the software.

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    Jan 5, 2012 3:20 PM   in reply to DesignCBTs
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    Beyond Johan's suggestions I would recommend posting your inquiry in the Camera RAW forum.  The users there are going to be more familiar with the issues particular to updating Camera RAW.

     
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  • lilymama2011
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    3. lilymama2011,
    Mar 24, 2012 9:54 PM   in reply to Johan Yngwie
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    Johan, how do you disable the auto analyzer? I am having exactly the same problem.

     
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  • Jeff A Wright
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    4. Jeff A Wright,
    Mar 26, 2012 7:59 AM   in reply to lilymama2011
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    Moving this discussion to the Adobe Camera RAW forum.

     
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  • u2uuser
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    5. u2uuser,
    Mar 28, 2012 8:36 PM   in reply to Jeff A Wright
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    One possibility: installing from a network share is frequently problematic with Adobe software and ACR is no exception. If you have the software on a share, try copying it to a local disk.

     
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  • DesignCBTs
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    6. DesignCBTs,
    Mar 30, 2012 11:06 AM   in reply to Johan Yngwie
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    I tried using the "administrator" trick (Right-clicking and choosing run as administrator).  How do you disable the auto analyzer?

     

    I am on a single machine...

     
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