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Callie_
Currently Being Moderated

illustrator CS5 drop shadow - blur not rendering correctly

Mar 24, 2012 6:49 PM

Tags: #illustrator_cs_5

I just got a new computer and have installed Illustrator on it.  This is my first time using the program on this computer.  I created this file on my old computer in Illustrator.  When opening it today, in the newly installed version of CS5, the drop shadow blur effect is not rendering properly.  However, as you can see in the screenshot, one of the words has a proper blur.  Everything else does not!  Anyone know what to do, short of re-installing the whole program?  Red arrow is the problem drop shadow.  Purple arrow is the drop shadow that blurred correctly.

gradient problem.JPG

 
Replies
  • Currently Being Moderated
    Mar 24, 2012 6:53 PM   in reply to Callie_

    Have you try editing the Drop Shadow from the Appearance panel? Just to force Illustrator to render the shadow again.

     
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  • Currently Being Moderated
    Mar 25, 2012 7:27 AM   in reply to Callie_

    Can you provide a sample .ai file?

     
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  • Currently Being Moderated
    Mar 25, 2012 6:47 PM   in reply to Callie_

    The shadows are almost all ok when I open the file except the "KRLA 870AM". I just cut and undo, and the shadow reappears has expected.

     
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  • Currently Being Moderated
    Mar 26, 2012 2:12 PM   in reply to Callie_

    Callie, I've seen something similar at least two or three times.

     

    Ditching the Illustrator Preferences file(s) – strangely enough – fixed the issue. You may want to try that.

     
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  • Currently Being Moderated
    Mar 31, 2012 12:16 AM   in reply to Callie_

    check these settings

    Untitled copy.png

    blur, shadow = raster effects

     
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