Hunt,
Thanks for the advice. Here is what I have done so far which has not alleviated the crashes while saving:
- Only run the application as administrator
- Clear the preferences file
- Disabled virus checking on files I am using
- Disabled virus checking on file writes (just in case the above was not enough)
Looking at the Event Viewer, these are 3 events logged around the time of the crash (I created a view to include all events within 10 minutes of the crash). Details below (pardon the xml - it is how the event is copied out):
Log Name: System
Source: Service Control Manager
Date: 3/24/2012 6:15:11 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: rocinante
Description:
The Application Experience service entered the running state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-03-24T22:15:11.759925300Z" />
<EventRecordID>43050</EventRecordID>
<Correlation />
<Execution ProcessID="612" ThreadID="3472" />
<Channel>System</Channel>
<Computer>rocinante</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Application Experience</Data>
<Data Name="param2">running</Data>
<Binary>410065004C006F006F006B00750070005300760063002F0034000000</Bin ary>
</EventData>
</Event>
Log Name: Microsoft-Windows-Application-Experience/Program-Telemetry
Source: Microsoft-Windows-Application-Experience
Date: 3/24/2012 6:15:10 PM
Event ID: 500
Task Category: None
Level: Information
Keywords:
User: rocinante\susan
Computer: rocinante
Description:
Compatibility fix applied to C:\Windows\system32\DllHost.exe.
Fix information: RunAsAdmin, {f5ac3378-b8e4-4f9b-aa9a-d839e5b1ef06}, 0x40102.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Application-Experience" Guid="{EEF54E71-0661-422D-9A98-82FD4940B820}" />
<EventID>500</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x1000000000000000</Keywords>
<TimeCreated SystemTime="2012-03-24T22:15:10.221899700Z" />
<EventRecordID>123</EventRecordID>
<Correlation />
<Execution ProcessID="4924" ThreadID="4796" />
<Channel>Microsoft-Windows-Application-Experience/Program-Telemetry</ Channel>
<Computer>rocinante</Computer>
<Security UserID="S-1-5-21-4242290351-10392916-364331048-1000" />
</System>
<UserData>
<CompatibilityFixEvent xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/Windows/Diagnosis/PCA/events">
<ProcessId>4924</ProcessId>
<StartTime>2012-03-24T22:15:10.140898300Z</StartTime>
<FixID>{F5AC3378-B8E4-4F9B-AA9A-D839E5B1EF06}</FixID>
<Flags>0x40102</Flags>
<ExePath>C:\Windows\system32\DllHost.exe</ExePath>
<FixName>RunAsAdmin</FixName>
</CompatibilityFixEvent>
</UserData>
</Event>
Log Name: ACEEventLog
Source: ACEEventLogSource
Date: 3/24/2012 6:10:07 PM
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: rocinante
Description:
0000000053: 2012-03-24 18:10:07:112 Exception <Saving Xml Document>: Access to the path 'C:\ProgramData\ATI\ACE\Profiles.xml' is denied.
Exception Called by: ATI.ACE.APM.Server.XmlDocumentSaver::SaverWorker processID:03216 threadID:( ) domainName:(CCC.exe ) assemblyName:(APM.Server, Version=3.5.4268.23115, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
********************************************************************** **************************************************
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ACEEventLogSource" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-03-24T22:10:07.000000000Z" />
<EventRecordID>3086</EventRecordID>
<Channel>ACEEventLog</Channel>
<Computer>rocinante</Computer>
<Security />
</System>
<EventData>
<Data>0000000053: 2012-03-24 18:10:07:112 Exception <Saving Xml Document>: Access to the path 'C:\ProgramData\ATI\ACE\Profiles.xml' is denied.
Exception Called by: ATI.ACE.APM.Server.XmlDocumentSaver::SaverWorker processID:03216 threadID:( ) domainName:(CCC.exe ) assemblyName:(APM.Server, Version=3.5.4268.23115, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
********************************************************************** **************************************************
</Data>
</EventData>
</Event>
I am not sure if any of these are related to my photoshop use since none of them reference the executable. Yet, maybe they are inadvertently influencing its operation? I will look at indexing settings next and keep pressing forward.
