Skip navigation
Starkd54
Starkd54 Calculating status...
Currently Being Moderated

Adobe X Print Problem

Mar 31, 2012 12:42 PM

I have a Canon Pixma MP750 printer.  With Adobe X installed and when trying to print multi-page pdf files, the first page would nearly complete printing, then the printer would pull the page back into the printer and Jam.  After much trial and error, the only fix seemed to be to uninstall Adobe X and install Adobe 9.5.  Is this a known problem in Adobe X?  will it be fixed soon?

620 Views   3 Replies   Latest reply: Starkd54, Apr 9, 2012 4:47 PM
 
Replies
  • Jeff A Wright
    Currently Being Moderated
    1. Jeff A Wright,
    Mar 31, 2012 3:54 PM   in reply to Starkd54
    Report

    Moving this discussion to the Printing & Prepress sub-forum of the Acrobat forums.

     
    |
    Mark as:
  • Bill@VT
    Currently Being Moderated
    2. Bill@VT,
    Apr 1, 2012 3:49 AM   in reply to Jeff A Wright
    Report

    It sounds like a double-sided printing problem with the printer. I am assuming that AA9 is not set to print double sided and that you have run into a default that seems to be the case for AA X of double-sided printing. If the latter, try to turn of double-sided printing. If that is indeed the case, you might check the paper loading. Some paper has to be loaded with a specific side up for double-sided printing or the paper tends to jam.

     
    |
    Mark as:
  • Starkd54
    Currently Being Moderated
    3. Starkd54,
    Apr 9, 2012 4:47 PM   in reply to Bill@VT
    Report

    I don't think this printer does double sided -- so I am surprised about this.  When and if I load Adobe X, I'll keep this in mind!

     

    Thank you --

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points