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When useing paint brushes, getting lag between the stroke and laying down the color. Win 7 64

Apr 1, 2012 12:35 AM

Tags: #bug_report #cs6_beta

I wanted to try the new brushes in Ps CS6 64. I opened a new document RGB 8 bit 8.5 X 11 300 ppi.

When I tried the different brushes I got lag when I painted a line to when the color was applied.

I even got the swirling blue circle showing it was working. As the brush size gets larger the lag increases.

At this time no crashes or program hangs. This problem is repeatable. I expected to paint as I applied the line/color.

Computer: phenom II X4 3.4 GHz  16 gig 1333 (10600) DDR3 Memory, Ati HD 5870 Vid. card 1 gig memory, Windows 7 64 bit

4 Sata II HD's Photoshop has its own scratch drive.

I was unable to paste my system info from CS6 to this document.It seems that option is not available here.

 
Replies
  • Noel Carboni
    23,528 posts
    Dec 23, 2006
    Currently Being Moderated
    Apr 1, 2012 6:12 AM   in reply to JonPaso

    Pasting is available - just use Control V after placing your cursor (or Shift Right-click).

     

    There has always been some delay with really huge brushes (e.g., thousands of pixels in size)...  What size are you using?

     

    In Edit - Preferences - Performance, is the GPU checkbox checked?

     

    -Noel

     
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  • Currently Being Moderated
    Apr 1, 2012 9:33 AM   in reply to JonPaso

    I found the same behavior. I was using brushes that ranged from 20 px to 35 px on average when trying out the new brushes (the ones with the airbrush and pencil icons). The lag (and the spinning blue ring) made it difficult to see exactly what I was doing.

     

    I also got the same lag when using a 5px hard brush to draw in individual hairs on a sketch. Granted, I was working pretty fast and making longish quick strokes on my tablet, but the program just couldn't keep up.

     

    I had the same problem with CS4 where I would have to pause after every few strokes, but I thought that was supposed to be resolved in this version.

     

    The GPU checkbox is checked. I have NVidea GE Force GTS 240 (Dell OEM version) witht he latest drivers, 12 GB of RAM (72% dedicated to PS in preferences) and (for what it's worth) I also have an 8GB flashcard dedicated to Ready Boost. There were no other documents open, but the document I was working on was a multi-layered 11x14 inch @ 320 ppi--in case that makes a difference.

     
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  • Noel Carboni
    23,528 posts
    Dec 23, 2006
    Currently Being Moderated
    Apr 1, 2012 10:04 AM   in reply to ckc48

    I'd say it's a definite bug if you're perceiving any lag at all with a 35 pixel brush of any type on pretty much any size document.

     

    The question is, where is the root cause?  Most folks certainly aren't seeing lag with brushes that size, or there'd be a bigger outcry here.

     

    I'm sure Adobe is paying attention to this, and any detailed information you can provide will no doubt be valuable to them in their attempts to make sure your combination works well by the time of release.

     

    -Noel

     
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  • Noel Carboni
    23,528 posts
    Dec 23, 2006
    Currently Being Moderated
    Apr 1, 2012 3:19 PM   in reply to JonPaso

    Since Photoshop is so dependent on the display driver implementation giving it access to the GPU, try these things to help isolate that the display driver could be the problem:

     

    1.  Disable the GPU checkbox in Preferences - Performance, then quit and restart Photoshop.  Does the lag continue?

     

    2.  Visit the web site of the maker of your GPU - in your case ATI.com (which redirects to amd.com) - and download/install the latest driver they have released for your hardware and operating system (which I believe is Catalyst 12.3).  Then Enable the GPU checkbox, and quit and restart Photoshop.  Does the lag continue?

     

    Good luck.

     

    -Noel

     
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  • Currently Being Moderated
    Apr 1, 2012 4:52 PM   in reply to JonPaso

    With 16 gig of RAM, you should be able to make 80% of it available to Photoshop. Windows only needs 2000 MB to function unless you are going to have other programs open. Doing this will reduce the lag. Also using a scratch drive that is not on the same drive as windows uses for its swap file will help. The problem is not exclusively Photoshops. I've experienced this issue as far back as CS3 (lag when doing certain things). It is all memory related. What size files are you working on when you find this?

     

    Summary:

    Allocate 80% or your 16 gig of RAM to Photoshop.

     

    Move the scratch drive to the fastest drive you have that is not being used for Windows swap file.

     

    If you don't have a second drive you can do this with, I suggest you get one they are cheap enough.

     

    Presuming you do this, partition the new drive into two partitions. Allocate one of them exclusively for PS scratch drive. The second partition use as your Windows swap file (Virtual RAM) and make it as large as you like but at least 12000 Mb. Fix the size (don't let windows manage the size). This way Windows won't lose any time enlarging and squeezing the file.

     

    Open the (PS) Preferences (under edit menu) and ensure the "use graphics Processor" box is ticked. In the drawing mode choose "advanced" and make sure "Use graphics processor to accelerate" is ticked. If you find any odd behaviour after doing that, you might need to update the graphics driver. By odd behaviour I mean the eraser circle disappearing... Mainly cursor behaviour. This will mean the graphics card does not like being used the way Photoshop uses it. This issue is a seperate one to your problem but sometimes fixing one can cause another.

     

    Making a memory intensive graphics program like Photoshop run at its best and smoothest will always require some experimentation with setting and RAM sizes. Let us know how you go please?

     

    Douglas

     
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  • Currently Being Moderated
    Apr 1, 2012 4:57 PM   in reply to Noel Carboni

    I'd just like to add on what Noel said with a warning... Updating Catalyist and some Radeon drivers can cause a Windows fault. Fixing it is described by both Microsoft and AMD. Its a real pain if you need Catalyist for screen brightness adjustments. Catalyist is not essencial for a Radeon card to work. You can just install the card driver but that won't give you access to all the neat features available in Catalyst. I'd adopt the attitude : "Don't fix what isn't broken".

     

    Sorry to butt in on you Noel...

     

    Douglas

     
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  • Noel Carboni
    23,528 posts
    Dec 23, 2006
    Currently Being Moderated
    Apr 1, 2012 4:59 PM   in reply to Ryadia™

    doug87510 wrote:

     

    With 16 gig of RAM, you should be able to make 80% of it available to Photoshop.

     

    I always run Photoshop at 90% on my 16 GB system, actually.

     

    And no worries. 

     

    -Noel

     
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