Skip navigation
xtiantoth2
xtiantoth2 Calculating status...
Currently Being Moderated

I am not able to open my files from Adobe Bridge and sometimes from file managers, what to do?

Mar 29, 2012 2:56 PM

Tags: #illustrator #photoshop #acrobat #bridge #indesign #file_opening

I am not able to open my files from Adobe Bridge and I am not able to drag files from it into Indesign, Photoshop or Acrobat (I think it's the same with Illustrator too). Further Indesign, Photoshop and Adobe Acrobat sometimes do not open files when I double click them in Windows Explorer, Total Commander or even Bridge. The only stable way to open all files is through file/open which is very annoying. What can I do to fix this?

767 Views   6 Replies   Latest reply: xtiantoth2, Apr 1, 2012 7:56 AM
 
Replies
  • Manish-Sharma
    Currently Being Moderated
    1. Manish-Sharma,
    Mar 29, 2012 4:18 PM   in reply to xtiantoth2
    Report

    It seems to be teh file association issue ,

     

    CAn you check what is the default aplication selected for the indd, psd and the pdf file on your computer?

     

    Also please specify the version of the Indesign , acrobat and the windows you are on?

     
    |
    Mark as:
  • xtiantoth2
    Currently Being Moderated
    2. xtiantoth2,
    Mar 29, 2012 8:00 PM   in reply to Manish-Sharma
    Report

    The file associations are fine (indd files are associated to Indesign, psd files to Photoshop and so on).

    The reason why I am writing is that it works, but now always. I can double click files in the Windows explorer or Totalcommander and they open. Rarely they don't. And they never open from Bridge which is the weirdest thing for me. I can't open basically anything through Bridge. I was not able to pinpoint what exactly gets the files to not open and this has been a problem for some time now.

     

    The system I use is a 64 bit Windows 7 professional with 8 GB of RAM. The Photoshop is the 64 bit version.

     

    I am using the CS5 versions of the programs and Adobe Acrobat Pro 9. All programs are up to date.

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    3. Manish-Sharma,
    Mar 30, 2012 7:53 AM   in reply to xtiantoth2
    Report

    Check the file association in the Brdige,

     

    Go to Edit>Preferences>file association in the bridge and check the file association there for the indesin and the psd file.

     
    |
    Mark as:
  • xtiantoth2
    Currently Being Moderated
    4. xtiantoth2,
    Mar 30, 2012 9:54 PM   in reply to Manish-Sharma
    Report

    I checked it. The file associations are correct.

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    5. Manish-Sharma,
    Mar 31, 2012 3:12 PM   in reply to xtiantoth2
    Report

    Check after reseting the preferences of the bridge ,

     

    •  
      Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appear  or press the Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) and then luanch bridge.
    • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK

    Also check in the new user account does it work for you

     
    |
    Mark as:
  • xtiantoth2
    Currently Being Moderated
    6. xtiantoth2,
    Apr 1, 2012 7:56 AM   in reply to xtiantoth2
    Report

    Thank you, this indeed solved the issue with Bridge. Hopefully this also solves the issue with opening stuff from file managers.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points