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pete.march
pete.march
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Encore CS5 ERROR Loading transcode preset

Apr 2, 2012 2:01 AM

I have finisihed with my project in Premiere Pro CS5 and I'm trying to create a dvd.

I sent it to Encore:  File>dynamic link>send to Encore.

In Encore I chose DVD NTSC

I got "error loading transcode preset"

 

Is there a fix to this?

 

thanks.

 

(FYI - I was able to export this same video to youtube)

1495 Views   8 Replies   Latest reply: Stan Jones, Apr 2, 2012 6:08 PM
 
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  • pete.march
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    1. pete.march,
    Apr 2, 2012 2:37 AM   in reply to pete.march
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    One other thing,

    In my project I have MP4 and M2TS clips.

    Could that be the problem?

    Should I export the whole thing under another format?

     
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  • Stan Jones
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    2. Stan Jones,
    Apr 2, 2012 3:38 AM   in reply to pete.march
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    Test just a bit: Open Encore directly. Can you create a new project? Add a menu from the library? Preview?

     

    Has Encore worked before?

     

    A reinstall has been the fix for some users.

     
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  • pete.march
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    3. pete.march,
    Apr 2, 2012 6:07 AM   in reply to Stan Jones
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    Hi Stan, it worked!  Here is what I did.

     

    As you said I Open Encore directly > created a new project > and imported an MP4 video (which was the clip created when I exported the sequence).

     

    I did not get the message and was able to create the DVD.

     

    Now my questions:

    Do you think my problem was that I was accessing Encore directly from Premiere where my project contained different formats of clips?

    Should I have to export the entire project BEFORE I attempt to use my video in Encore?

     

    I appreciate your help.

     
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  • Stan Jones
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    4. Stan Jones,
    Apr 2, 2012 6:15 AM   in reply to pete.march
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    Do you think my problem was that I was accessing Encore directly from Premiere where my project contained different formats of clips?

    This should not be a problem. But it is an interesting possibility.

     

    Test it in part by confirming the error is still there, using 2 methods.

     

    First, open Encore, create a new project, and use File - Adobe Dynamic Link to bring in the same PR sequence that was a problem. Does that fail?

     

    Second, close Encore, and do your original from PR, Send to Encore.

     
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  • John T Smith
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    5. John T Smith,
    Apr 2, 2012 8:47 AM   in reply to pete.march
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    I don't do dynamic link, so I'm not sure how you would use the "run as administrator" fix in that situation... but... one of the links below describes how to tell Encore to always use run as administrator when clicking the icon

     

    As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option

    .

    Run as Administrator http://forums.adobe.com/thread/771202

    -Set to always "run as" via icon http://forums.adobe.com/thread/969395

    .

    Odd Errors http://forums.adobe.com/thread/670174

     
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  • Stan Jones
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    6. Stan Jones,
    Apr 2, 2012 9:52 AM   in reply to John T Smith
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    I don't do dynamic link, so I'm not sure how you would use the "run as administrator" fix in that situation...

    Dynamic link can be used from the Encore end; in fact, the only way to add multiple sequences to the same EN project. So the always run as admin can be used.

     
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  • pete.march
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    7. pete.march,
    Apr 2, 2012 5:52 PM   in reply to Stan Jones
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    Stan, so you know.  I did as you told me to test:  encore>file>dynamic link>import premiere pro sequence

     

    However, when I did that I saw my premiere project but cudn't get to the sequence.. I clicked on the project.. It said Loading.. and there it stood... nothing happened.

     

    So I guess I am back to solution 1:  I should export the sequence in Premiere... give it a name.  Open Encore and import the sequence.

     

    If by an odd chance I figure something else... will let you know.  Thanks.

     
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  • Stan Jones
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    8. Stan Jones,
    Apr 2, 2012 6:08 PM   in reply to pete.march
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    Thanks for reporting. Many doing HD to SD do not like DL, so the workflow you found may be fine. (The problems they have are not the one you are experiencing; it should work.)

     
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