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Preview stopped working after Flash Update (Captivate 5.5)

Apr 2, 2012 2:00 PM

Tags: #preview #captivate #5.5

Hello everyone,

This morning I updated the Flash Player and after that my preview won't work anymore

Im using Captivate 5.5

This is the screen I get when I try to preview:

I hope someone can help me.

Thanks!

Note: already tried restarting, opening different projects and it still won't work

692 Views 4 Replies Latest reply: estebanavelar, Apr 3, 2012 10:04 AM

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1. RodWard,

Apr 2, 2012 6:00 PM in reply to estebanavelar

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What version of Flash Player did you install?

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2. estebanavelar,

Apr 3, 2012 7:25 AM in reply to RodWard

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Hi Rodward, thanks

I installed version Win 11.2.202.228

I hope this helps

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3. RodWard,

Apr 3, 2012 8:03 AM in reply to estebanavelar

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I suggest you uninstall your current Flash Player and roll back to version 11.1

I sincerely hope this is NOT going to be another one of those episodes where a new version of Flash Player has torpedoed Captivate. That would make about three times in the last 18 months.

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4. estebanavelar,

Apr 3, 2012 10:04 AM in reply to RodWard

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Thanks Rodward, Im guessing thats it.

The IT people restored my system to a previous point before the update, still the last 5 versions of my Project won't preview.

Ill just have to start my project from my last working version.

I still think its somehow related to the update I did yesterday morning, its too big a coincidence to pass.

I'll have to skip updates while working on a project from now on.

Later

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