Skip navigation
LanceDaoust
Currently Being Moderated

Flash Player 11.2.202.228 on Mac OS X 10.7.3 Can NOT Play Frontierville

Mar 28, 2012 8:04 AM

Tags: #flash #youtube #website #settings #lion #mac #safari #firefox #apple #facebook #fail #not_working #player #permission #leopard #chrome #preference #pane #frontierville #frontier

Frontierville is a problem. First I will detail the hardward and software, then the problem:

 

Hardware:

2GHz Intel Core 2 Duo iMac

2GB RAM

 

Software & OS:

Mac Os 10.7.3

The entire system is up to date, including all browsers, as of March 28th 2012.

Flash Player 11.2.202.228

 

THE PROBLEM

 

Frontierville prompts the user to grant permission to store data on the computer, but does not accept mouse input. Clicking these buttons does not produce a result. Permission has ALREADY been granted – allowed via the Flash Player System Settings Preference Pane, as detailed in previous threads.

 

I have granted permission to YouTube.com and the Flash Player does gain access to the camera, and videos will play on the site.


The only problem that remains is Frontierville, which you may know is accessed via Facebook.

 

Other things that I have tried include:

Reinstalling the Flash Player

Checking for system updates (installing any remaining)

Updating the browsers

Rebooting (repeatedly)

Deleting the browsers' caches via Flash Player Preference Pane and through each browser's own utility

Cleaning the entire system's caches via Cache Out X.app and CCleaner.app

 

 

DIFFERENCE BETWEEN COMPUTERS:

 

On my Mac Pro – running Mac OS 10.6.8 and updated fully – Frontierville DOES work in every browser I attempt, as do the other sites.

 

This problem remains unsolved and because the other threads from Apple and Adobe have not worked I have launched this thread. I would very much appreciate any advice.

 

Thank you.

 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 28, 2012 11:05 AM   in reply to LanceDaoust

    The mouse click issue with the settings panel is a known issue, and something we're working with Apple to resolve.

     

    When you go into the Flash Player control panel, in System Preferences, what are the local storage settings options set to?  If not already set, can you change the option to "Allow sites to save information on this computer"?

     
    |
    Mark as:
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 28, 2012 1:26 PM   in reply to LanceDaoust

    If you go to the Global Storage Settings panel, can you set the slider all the way to the right (to either "10mb" or "unlimited") to see if that makes a difference?

     

    Chris

     
    |
    Mark as:
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 28, 2012 6:10 PM   in reply to LanceDaoust

    The other things that come to mind are 1) try using the tab key to change the focus of the settings dialog that appears when you play Frontierville and click space/return when the focus shifts to the Allow button.  Or 2) try a clean install, making sure to delete the folders listed out in the FAQ.  Then, after installing and before going to Facebook, go to the Global Storage Settings panel again and change the space to unlimited.

     

    How do I do a clean install of Flash Player?

     
    |
    Mark as:
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 30, 2012 12:30 PM   in reply to LanceDaoust

    Thanks for the update Lance.  Please let me know what Zynga has to say.  I'm surprised that you are still getting this dialog with the slider set to unlimited.  I've tried to reproduce this with frontierville but haven't seen the dialog appear on my Mac.

     
    |
    Mark as:
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 2, 2012 5:45 PM   in reply to LanceDaoust

    Interesting.  I'll have to see why the native control panel didn't do the same thing.  I'm glad to hear you got this working though!

     

    Chris

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points