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Pierce Ewards
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Flash uninstaller - Strange activity

Apr 3, 2012 1:18 PM

Hello,

 

 

I noticed some unusual behavior with the latest flash uninstaller, can someone explain please?

 

 

I download the 32bit flash uninstaller for Windows.

 

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows. html

 

 

When I double-click the uninstaller, a confirmation window appears asking whether I want to run the file.

 

I select run, then a 2nd confirmation window appears asking again if I want to run the file.

 

When I select run this time, I get a UAC prompt asking if I want to continue.

 

 

Why are there 2 request to run the uninstaller?

 

 

If I select run for the first prompt, but cancel the second prompt, the UI for the flash player uninstaller still appears.

 

I didn't go any further as this behavior was suspicious enough for me to stop. Instead I used a previously saved flash player uninstaller.

 

 

I'm wondering what would that second run prompt have executed if I had let it run?

 

 

Regards,

Pierce.

1006 Views   7 Replies   Latest reply: Pierce Ewards, Apr 5, 2012 6:47 PM
 
Replies
  • Manish-Sharma
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    1. Manish-Sharma,
    Apr 3, 2012 1:25 PM   in reply to Pierce Ewards
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    Just single click on the uninstaller and check , do you get the confirmation window.

     

    also turnoff the UAC and then check.

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    Apr 3, 2012 2:20 PM   in reply to Manish-Sharma
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    Moving this discussion to the Installing Flash Player forum.

     
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  • Pat Willener
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    3. Pat Willener,
    Apr 3, 2012 8:46 PM   in reply to Pierce Ewards
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    What is your Windows version?

     

    What you describe I have seen happening when I accidentally triple-click an executable.

     

    Can you try again with a right-click, then Open (or Run)?

     
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  • Pierce Ewards
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    4. Pierce Ewards,
    Apr 4, 2012 8:48 AM   in reply to Pat Willener
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    Thanks for the replies.

     

    System is Vista SP2 x86.

     

    Behavior is still the same if I right-click and select open.

     

    I'm still presented with 2 run windows, with only the 2nd one requiring UAC confirmation.

     

    I was also thinking maybe I had executed the uninstaller twice, but surely then I would be seeing a UAC prompt after clicking run on both confirmation windows, not just one.

     

     

    Thanks.

     
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  • Pat Willener
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    5. Pat Willener,
    Apr 4, 2012 7:53 PM   in reply to Pierce Ewards
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    I do not know why this is happening; never seen this before.

     

    Can you try to let it run completely (by clicking OK every time it asks), then post the contents of the FlashInstall.log file (from C:\Windows\system32\Macromed\Flash) here in the forum?  Maybe we can see from that log file what is happening.

     
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  • Chris Campbell
    8,774 posts
    May 4, 2010
    Currently Being Moderated
    6. Chris Campbell,
    Apr 4, 2012 11:21 PM   in reply to Pat Willener
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    Could you post the contents of your flashinstall.log so we can review it?

     

    Where do I find the Flash Player installation log on Windows?

     

    Thanks,

    Chris

     
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  • Pierce Ewards
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    7. Pierce Ewards,
    Apr 5, 2012 6:47 PM   in reply to Chris Campbell
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    Sure.

     

    =O====== M/11.2.202.228 2012-04-04+01-14-35.098 ========

    0000 [I] 00000010 "C:\Users\Pierce\Downloads\install_flash_player_11_plugin_32bit.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

    0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

    0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

    0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0011 [W] 00001036 Software\Opera Software/Plugin Path 2

    0012 [W] 00001036 Software\Opera Software/Plugin Path 2

    0013 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll

    0014 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.ex e

    0015 [I] 00000017 C:\Windows\system32\Macromed\Flash

    0016 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

    0017 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

    0018 [W] 00001102

    0019 [W] 00001106

    =X====== M/11.2.202.228 2012-04-04+01-14-53.303 ========

     
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