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Bad upscaling and pixelation on YouTube.

Apr 2, 2012 2:49 PM

Tags: #problem #error #youtube #website #crash #update #firefox #chrome #flash_player_11

When I updated a couple days ago to Flash Player 11.2.202.228, I noticed that I had really bad pixelation on full screened youtube videos.

 

(The picture is really big so I'm just going to post it with a link.) http://i.imgur.com/4Mt9v.jpg

 

My monitor is 1920x1200, my brower is Chrome 18.0.1025.142 m and Firefox 11.0, I use both for reasons that I do not wish to go into.

My graphics card is a Nvidia GTX 260, updated with the latest drivers as of 3 days ago (which there has been no update in the mean time).

 

I've tried disabling Hardware Acceleration, and updating everything I can.  Therefor I've narrowed this down to Flash Player, or youtube, but I think it's Flash Player because It started happening right when I updated to 11.2.

This is a very bad bug, and it's very annoying as I watch probably too much youtube videos.

 

Thanks for your help, and just reply to this and I will answer as many questions as possible.

 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 3, 2012 5:15 PM   in reply to Patrickq911

    Hi Patrick,

    Can you give me an example URL where this is occurring?  I'll forward this along to our video team.  In addition, I'd like to recommend you open a new bug on this over at bugbase.adobe.com.  This FAQ will detail what information we'll need from you.

     

    How do I troubleshoot and report problems with Flash Player Video?

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 4, 2012 11:44 PM   in reply to Patrickq911

    Patrick,

    Can you send me (ccampbel@adobe.com) a copy of your dxdiag report?  Also, I will need an exact url from youtube.  I know that seems silly, but some videos are different than others and we'd like to make sure there is no confusion or mistakes when trying to reproduce this problem.

     

    Here's a faq that details what steps we'd like people to take to troubleshoot and how to officially report video problems to us:

     

    How do I troubleshoot and report problems with Flash Player Video?

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Apr 6, 2012 4:36 PM   in reply to Patrickq911

    Hello,

     

    I'm also having this problem! After updating do 11.2, youtube videos appear exactly as seen on Patrick's screenshot (the "player" looks pixelized and if the video has text, it appears with "steps" along the lines - screenshot: http://i.imgur.com/qysba.png - Also, now when I play videos in full HD, there are dropped frames! It never happened before!)

     

    I'm running Windows 7 SP1 X64, and the problem occurs on Firefox, Palemoon and Chrome, but not on Internet Explorer and Opera (I don't have any idea why!).

    When I was using Flash Player 11.1, youtube videos played smoothly and it showed "Accelerated Video Rendering and Accelerated Video Decoding" in fullscreen - now, it shows "Software Video Rendering and Accelerated Video Decoding".

     

    My system specs:

    Intel P6100 Dual core 2.0 Ghz

    Hybrid graphic card (AMD switchable graphics - Radeon 5470 + Intel Integrated Graphics). Intel is using an early 2011 driver version because it can't be updated, but AMD is running with the latest driver version released - and I'm always using AMD.

    320Gb hard drive

    4gb Ram DDR3

     

    Is there anything that may be causing this?

     

    [My english might have some mistakes, sorry]

     
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  • Currently Being Moderated
    Apr 7, 2012 10:26 AM   in reply to Patrickq911

    Confirmed!

     

    Just disabled Youtube High Definition 1.9 and everything went back to normal!

    I'm going to report the bug to the addon developer.

     

    Thanks

     
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  • Currently Being Moderated
    Jun 4, 2012 6:19 PM   in reply to Artikweb

    Hi, How did you disable Youtube High Definition 1.9 ?

     
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  • Currently Being Moderated
    Jun 5, 2012 3:39 PM   in reply to Euphoriic

    Firefox button -> Extras -> Extensions -> Disable (or remove) Youtube High Definition 1.9.

     

     

    Note: Other extensions like thumbnail preview for facebook or other Youtube High def plugins might trigger the issue. You should disable one by one until you find which extension if causing the problem.

     

    Artikweb

     
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