Windows 7
Google Chrome (latest) or IE9 or FireFox 9.0.1
Hi,
I had the same issue with beta versions, thought it would be fixed with the official release. Many videos show a green screen. I know I can disable hardware acceleration, but it's still a problem. I don't want to be mean but how come such a huge bug (as Flash is still a prefered tech for showing videos) is still there in the official FP11.2 release, when the bug has been known for such a long time?
For example I get that behaviour with that video (sorry if it's not funny, I just stumbled on it):
http://www.youtube.com/watch?feature=player_embedded&v=rWd20QHsJkY#!
thanks
jfab
You should update to Firefox 11. Version 9.0.1 exposes your system to exploits. For more info, see: http://www.mozilla.org/security/known-vulnerabilities/firefox.html
rockbuilder wrote:
Thanks. I don't use FireFox except for testing purpose but I while update it.
The green screen problem still remains. Anyone can confirm he's having the same issue?
Thanks
Try disabling ActiveX filtering: http://forums.adobe.com/thread/867968
For Google Chrome though, you need to post on the Google help forums because the Flash player is embedded in that browser and auto-updates in the background.
Sure. Here are some green screen links:
http://www.youtube.com/watch?feature=player_embedded&v=rWd20QHsJkY#!
http://www.youtube.com/watch?v=qbTOpHAinhA
http://www.gametrailers.com/video/first-take-assassins-creed/728505?
http://www.gametrailers.com/video/uk-insde-ghost-recon/728583
BTW the ads before the videos are always alright.
Sometimes it's a perfect green screen, some other times it's a glitchy/flickering pink and green noise screen.
And the dxdiag. It's in french (i'm french-canadian) but I think you should be able to "decode" it. Otherwise just tell me and I'll translate it for you.
http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html
Went back to 11.1.102.63 and no more green bar/distorted picture. By the way my computer is on Win 7 64bit, Firefox 11.0, GTX 560TI with 285.38 drivers
.
Please check if there is a newer driver available for your display adapter: http://www.nvidia.com/Download/index.aspx
Its not the drivers, its def the flash player, you have just got lucky.Im using 296.10 and i still cant use 11.2 flashplayer, besides the green screen and degrading picture i also get a frozen screen but sound still plays, also i will get this kind of stutter/ pausing effect ever second right to the end. This flash player and its new features havnt been checked properly for compatability, theres more than just stupid youtube on the web.
I'll try updating my drivers but anyway this is not the right solution. As a Flash developper I can't ask the people who visit my sites to upgrade their drivers before entering the site, it's nonsense. I never had this problem with FP11.1 so clearly it's a FP11.2 bug, not a driver issue -- even if upgrading the driver might fix it.
Here's the latest Adobe KB article on the subject released 10 days ago: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
This article is aimed at Firefox, but may work with other browsers: http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_cer tain_Flash_videos
rockbuilder,
We suspect this is due to possibly an older Nvidia driver. From our testing using a Geforce 560 Ti/ win-7 64-bit, the bug is reproducible with the older driver dated 10/15/2011 but it is NOT reproducible with newest non-beta driver dated 2/29/2012.
Please let us know how it goes.
Thanks,
Chris
How can you say it's not the drivers, when I specifically stated that updating them, and ONLY doing that, fixed the problem? Do you realize that the 285.38 drivers are from 6 months ago? There have been many updates and fixes addressed since this point. I agree it's frustrating, but there was obviously some sort of compatibility issue. At least write back and tell us if this has fixed it for you guys.
Yes updating the drivers fixed the problem.
Though it's not a solution. As I stated above, I can't ask every visitor of my sites to upgrade its drivers. Flash shouldn't work only with the latest drivers, the average user doesn't upgrade its drivers very often. And since FP11.1 was allright, the real solution is to fix FP11.2, especially when it claims to be compatible with drivers as old as 2008.
We're actually not claiming backwards compatibility with 2008 drivers. We've just relaxed our driver gating to allow 2008+ drivers a chance to use our GPU code in hope that they function properly. Sometimes, drivers do have issues that can't be worked around. That's why driver updates are required.
Wow.
What a load of hogwash Adobe - once again you have compeltely and utterly dropped the ball.
The new player has the Alchemy disabled and preparation for USER PAYS on the flash player for performance products - DOES IT CHRIS.
AS someone who was developing with the BETA product I was testing the player well before it came out and had to disable it due to these failures - and you know it. Why not at least be honest about it.
I have worked with you guys for 15 years all over Europe, USA and Asia - pretty much the world for the biggest agencies on earth on dozens of multinational brand names - and after years of total dedication I am now ashamed of Adobes unabashed grabs for cash and total disregard for their customer base.
I will be moving entirely away from Adobe in every aspect of prodution - this is completely acheivable and I will be advising everyone I know to do the same and providing the tools to do so. This attitude of SCREW YOU to developers is simply unconscienable. I can not in good faith continue to support Adobe, nor even be impartial but absolutely MUST voice my discontent with them.
Having defended Adobe against the onslaught by Apple, and now watching Adobe simply acquiesce and then join forces to destroy their developer base is so disheartening.
For everyone having trouble - if you are using Chrome, install the old player from the downloads seciont, type in about:plugins and disable the new players.
Adone needs to be deeply ashamed of its new direction - profoundly unethical - pulling the rug on all flex developers, flash developers, mobile developers, and now alchemy. I can assure you Adobe I will be advising everyone I know not to use your html5 development tools in principle, to use Corel whereever possible, to invest in alternative video and audio software (who wouldn't) and embrace Unity and C#, Java and Python and drop the charade with flash - by the end of 2013 I cant see how you will even be relevant - certainly NOT in the html5 dvelopment tools environment - you absolutely BURN YOUR DEVELOPERS and we all know it.
Have a nice demise.
I suspect you're upset about the announcement of premium features for gaming. This announcement is not relevant to this topic, which relates to a video driver bug. Please create a new topic if you'd like to voice your concerns, as we'd definitely like to hear them. However, you might want to do this in the Flash Pro forums (which caters to developers) or on the blog post I've linked to.
Thanks,
Chris
zx3cv1zx30vzx23c01v3zxc21 wrote:
Wow.
What a load of hogwash Adobe - once again you have compeltely and utterly dropped the ball.
The new player has the Alchemy disabled and preparation for USER PAYS on the flash player for performance products - DOES IT CHRIS.
AS someone who was developing with the BETA product I was testing the player well before it came out and had to disable it due to these failures - and you know it. Why not at least be honest about it.
I have worked with you guys for 15 years all over Europe, USA and Asia - pretty much the world for the biggest agencies on earth on dozens of multinational brand names - and after years of total dedication I am now ashamed of Adobes unabashed grabs for cash and total disregard for their customer base.
I will be moving entirely away from Adobe in every aspect of prodution - this is completely acheivable and I will be advising everyone I know to do the same and providing the tools to do so. This attitude of SCREW YOU to developers is simply unconscienable. I can not in good faith continue to support Adobe, nor even be impartial but absolutely MUST voice my discontent with them.
Having defended Adobe against the onslaught by Apple, and now watching Adobe simply acquiesce and then join forces to destroy their developer base is so disheartening.
For everyone having trouble - if you are using Chrome, install the old player from the downloads seciont, type in about:plugins and disable the new players.
Adone needs to be deeply ashamed of its new direction - profoundly unethical - pulling the rug on all flex developers, flash developers, mobile developers, and now alchemy. I can assure you Adobe I will be advising everyone I know not to use your html5 development tools in principle, to use Corel whereever possible, to invest in alternative video and audio software (who wouldn't) and embrace Unity and C#, Java and Python and drop the charade with flash - by the end of 2013 I cant see how you will even be relevant - certainly NOT in the html5 dvelopment tools environment - you absolutely BURN YOUR DEVELOPERS and we all know it.
Have a nice demise.
http://www.youtube.com/watch?v=cZpGw1_8ukQ
I have an nVidia GTX 480 with driver version 285.62 and having the same problem. Note I am only seeing the green screen when youtube is windowed, full screen it works normally.
Derickso1,
Assuming Windows 7 32-Bit, the latest driver is 296.10
Please download that via the link below, and install (as suggested multiple times previously in this thread), to see if that fixes your issue.
http://www.nvidia.com/object/win7-winvista-32bit-296.10-whql-driver.ht ml
Is not working - latest drivers as well.
Seriously Adobe - this was the last straw, No longer on Mobile, no flext and now no desktop.
Unbelievable, I think the next stock holders meeting people need to seriously ask the question as to why Shantanu Narayen is still anywhere near this company.
Destroying it from the inside out - could not do a better job if he was being paid by Apple - some say he is.
@ derickso1 - Look, I agree that this whole thing sucks and it shouldn't have happened. People can fight about this for days, months, weeks, years. This thread is about fixing the problem so that you can get back to using flash. Try out the fix and let's see if this puts the problems that ZX and Dennero1 in the minority.. which is good because it means there is something else affecting it, and makes it easier to narrow down by using commonnalities. As I stated before, I use Win 7 64-Bit and had older drivers. I updated and it immediately resolved the problem. I also got the benefit of a few of my games working more efficiently. ![]()
@ zx3cv1zx30vzx23c01v3zxc21 - Continuing to bombast about how Adobe sucks isn't going to fix this problem nor make it go away any faster. You've been given options, and I suggest you utilize them instead of beating a dead horse here.
I believe that Chrome actually incorporates Flash in a different way. Are you certain that you have the LATEST drivers for Nvidia? 296.10? Just good to double check ![]()
Also, have you updated Chrome? Checked for Windows Updates? Have you tried installing the Nvidia drivers and doing a CLEAN install when you did? I also assumed you rebooted afterwards, just to rule it out...
Those are things that I would try.
Chrome's latest version by the way (for me) is: 18.0.1025.142m
JDelphiki - all the latest drivers - there is something on the release notes about not supporting VIA Chipsets - tucked away.......one slight mention.
ATI Radeon HD 4800 Not supported.....??? Driver version 8th march 2012.
Roll back to Flash player 11.1 no problem.
Dennero1 - I am a Chrome user as well - install older versions, type into the address bar about:plugins and it will bring up their plugins, simply disable 11.2, I am currently switching bacwards and forwards in order to use my debugger version of 11.2 in development and then back to 11.1 in order to see the World Wide Web, because I can't see the web with Adobes latest release.
Testing more : -
11.2 debug version will not play Alchemy, this may need an update.
11.2 debug version displays green screen which I am suspecting is showing up with stageVideo and hardware acceleration (possible NOT on teh base layer, OR with some alpha, OR with old FLV).
11.2 standard player WILL NOW PLAY ALCHEMY
11.2 standard player display green screen issues as above on debug player.
Will now test video issues.
This is all on ATI Radeon HD 4800
Worse problem here: I have Nvidia GTX 570 videocard (Win 7 64bit, SP1 installed and up-to-date) and I have recently tried all versions of drivers from early 270 to the latest 296.10, did the clean boot, all the tricks with installing/uninstalling... No way. There is one reproducable glitch for me that always occurs, the site advertised on adobe itself: www.tankionline.com. They have recently implemented the hardware acceleration and for my card turning that on = TDR crash. Older drivers and flash 11.1.102.63 allow to play for about 15 seconds while newer drivers or the latest flash version guarantee nearly instant TDR. Plus, I have had issues with video playback (sites like youtube) for months now. Please don't start blaming the card, overheating, system or whatever else, because I can usually work or play modern games for hours without problems... As long as no flash video involved. At first I thought it's drivers, but I see that there are many people having this issue and I tried soo many drivers - can't believe they ALL fail.
I will gladly accept any hints and hope that either Adobe will fix those problems soon... Or finally disappear from the scene, personally, I hate sites running on flash anyway
Thought that the games and applications might be a reason for flash to survive, but it looks like I am going to change my mind very soon...
Most of the time it's TDR now and flash plugin crashes completely, forcing restart of IE or reload in Firefox, so that's not an option.
Oh, just in case - I have Intel P45 chipset, tried both IE9 and Firefox 11 - same result with IE9 basically holding on for a little bit longer before crashing.
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