Unfortunatly flash is not my strong point so i have no idea how to best diagnose this and thus need some help. we have a flash app on our site http://www.ecorepay.cc/epg/ it all used to work fine. Then in stoped
working in firefox. Then IE. Now it only works in older firefox versions or Safari. Any one have any ideas on whats happen in browser updates that has stoped our flash from working/loading etc?
Thanks for your time in advance. Any help appreciated.
That works better ("https" matters) That opens a page where some Flash file is attempting to load something, seemingly failing or just taking longer than I care to wait for it to load.
For what I can see of the html embedding code, the file is using the AC_RunActiveContent.js approach, however I do not see where you tie in the file in the code... There should be a line somewhere that ties it in in the head section, something like...
I can suggest two things...
1) Republish the html page in Flash so that it creates the proper embedding code and be sure to have the
AC_RunActiveContent.js file planted on the server and properly targeted in the line that resembles what I show above (resembles, not necessarily identical since there might not be a Scripts folder).
2) Instea dof that embedding approach try the latest in Flash embedding approaches and use swfobject.js. You can find it here... http://code.google.com/p/swfobject/ including instructions on how to implement it.
Beyond those, as I said, I arrived at a page that appears to be trying to load something, but isn't getting there. It is possible that whatever file it is trying to load is not where it needs to be or there is some other path/targeting error occuring.
Thanks for your time on this. You have indeed pointed me to the cause of the issue i think. i downloaded some flash player diagnostic plugins. And opened up the url with developer
diag runing. Seems its trying to load a file that it cannot load from a external source. Have tossed this back to developer for resolution. He previously claimed it was not an issue on his
side. Your input has helped me to prove other wise and am greatfull for your time. Once we resolve the problem i should perhaps post back here incase some one else is having similar
One thing to think about... when you load an swf file into a web page, that web page becomes the targeting basis for any loading that the swf might try to do... meaning the swf has to act as if it is in the same folder as the html page (it can be anywhere, but it has to act like it is in the html page folder). If it happens that the preloader or the file that the preloader loads is not in the same folder as the html page, there may be a need to adjust any targeting it uses for loading other files. Any file that appears in the html page needs to target other files as if it is in that html page's folder regardless of where they actually live.
Europe, Middle East and Africa