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Invalid version: InstanceManager does not have property...

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Level 2

Dear adobe experts,

I've build an adobe form for a client. I've seen that there is a warning, when I download my form, in the attached error list (error.pdf). Here is more info regarding the warning:

- severity: warning

- message ID: 29488

- description: Invalid version: InstanceManager does not have property or function "count" for the current version of the document.

The warning is raised on the initialize event. I've used formcalc in the initializing event. I already tried to catch this warning by changing my code from formcalc to JavaScript but without success.

I've searched on google + the adobe forum and website but I haven't found a way to fix this...

I did find this in the adobe error code reference:

CodeALC-XTG-032-304 (XML Form service
Type Error
Cause

[29488] "Invalid version: field does not have property or function 'length' for the current version of the document."

[29488] "Invalid version: field does not have property or function 'getDisplayItem' for the current version of the document."

[29488] "Invalid version: dataGroup does not have property or function 'spouse' for the current version of the document."

[29488]  "Invalid version: dataGroup does not have property or function 'holdings' for the current version of the document."

[29488] "Invalid version: dataGroup does not have property or function 'owner' for the current version of the document."

Action

According to the adobe error code reference there is no possible action for this warning ...

Can anyone help me to fix this warning? Or at least confirm that there is nothing I can do ti fix this warning?

Thanks in advance and kind regards,

Niels

5 Replies

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Level 5

Hi,

Can you post the PDF form to a sharing site so that we can see the error and code?

Best to use acrobat.com, that way other people can take a look at it as well if I can't figure it out.

Steps to share a document...

(Thanks Srini for the instruction text!)

1. Go to URL http://Acrobat.com

2. Create an account if you don't have one.

3. Then login to the website.

4. In top left corner you will see a button called Upload.

5. Click on browse and select the file you want to upload.

6. After Uploading, mouse over on the uploaded file. Click the down arrow button and choose Share document.

7. Then you will be prompted a popup window at the lower left corner. Choose "Publish it" option.

8. In the next pop up window choose "Copy Link" option.

9. You can paste the link in the forum thread.

Hope this helps

Malcolm

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Level 2

Hello Malcolm,

Sorry for the late reply, But I had other important stuff to to do.

Here is the link to my form: https://acrobat.com/#d=ZH1MXCMRfd8PJ3Vi9FUgLw

Kind regards,

Niels

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Level 5

Hi,

Running the form in Acrobat X 10.1 I do not see the error, which version are you seeing the error in ?

Regards

Malcolm

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Level 2

Hi Malcolm,

I'm running on Acrobat X 10.1.2. If you open the form, there is an icon of paperclip (top left corner). If you click on this icon, you'll see a pdf named: error.pdf. There you can see the error.

This error.pdf is created when the form is generated.

Kind regards,

Niels

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Level 2

Hi Malcolm,

I want to thank you for helping me. I didn't solve the problem, but I managed to find a workaround (specific for my form) for instancemanager.count warning. I've rewritten my code without using the instancemanager.count.

I think that because the code on the initialize event is run at the client, the instancemanager.count property simply isn't available when the form is generated on the ADS server (SAP).

I won't close the discussion so that someone who has an answer can still reply.

KInd regards,

Niels