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Can't hear audio in preview/browser mode.

Apr 4, 2012 12:06 PM

Hi there,

Hoping someone can help. I can't hear audio (attached to an object) in my browser or when I publish. I can hear it in the timeline/edit mode...I know about the mute button and I have that off. Thanks~!

396 Views 3 Replies Latest reply: Learner7, Apr 4, 2012 12:44 PM

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1. Learner7,

Apr 4, 2012 12:26 PM in reply to Learner7

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I forgot to add I am using Captivate 5.5. Thanks to anyone who can help.

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2. Captiv8r,

Apr 4, 2012 12:36 PM in reply to Learner7

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Welcome to our community

If you click Edit > Preferences > Project > Publish Settings do you see a check mark in the option labeled "Include Audio"?

If not, that's your issue. If so, there is more detective work to do.

Cheers... Rick

Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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3. Learner7,

Apr 4, 2012 12:44 PM in reply to Captiv8r

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Thanks Rick! That worked!!! Whew!!!!! Really appreciate the time you took to help me out. Now I recall Tim in one of the tutorials mentioning that! Cheers and many thanks!

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Audio/Video

Can't hear audio in preview/browser mode.

Apr 4, 2012 12:06 PM

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