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Can't hear audio in preview/browser mode.

New Here ,
Apr 04, 2012 Apr 04, 2012

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Hi there,

Hoping someone can help. I can't hear audio (attached to an object) in my browser or when I publish. I can hear it in the timeline/edit mode...I know about the mute button and I have that off. Thanks~!

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correct answers 1 Correct answer

LEGEND , Apr 04, 2012 Apr 04, 2012

Welcome to our community

If you click Edit > Preferences > Project > Publish Settings do you see a check mark in the option labeled "Include Audio"?

If not, that's your issue. If so, there is more detective work to do.

Cheers... Rick

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New Here ,
Apr 04, 2012 Apr 04, 2012

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I forgot to add I am using Captivate 5.5. Thanks to anyone who can help.

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LEGEND ,
Apr 04, 2012 Apr 04, 2012

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Welcome to our community

If you click Edit > Preferences > Project > Publish Settings do you see a check mark in the option labeled "Include Audio"?

If not, that's your issue. If so, there is more detective work to do.

Cheers... Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcerStone Blog

Captivate eBooks

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New Here ,
Apr 04, 2012 Apr 04, 2012

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Thanks Rick! That worked!!! Whew!!!!! Really appreciate the time you took to help me out. Now I recall Tim in one of the tutorials mentioning that! Cheers and many thanks!

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