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Rich Murphy
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Installer failed to initialize

Apr 4, 2012 2:45 PM

Tags: #mac #photoshop_elements_10 #install_failure

I am getting an "Installer failed to initialize" error while trying to install PSE 9 from a DVD and PSE 10 from a download. I download Adobe Support Advisor but it crashes without giving any error message. Located PDApp.log for the failed PSE 9 installation. It shows the following errors:

 

[FATAL] PIM - Error Failed to mount the package dmg.

[FATAL] PIM - Error Failed to extract assets...

[FATAL] Setup - Error installing core /Volumes/Photoshop Elements 9/Adobe Photoshop Elements 9/packages/core/PDApp.pimx package. pim_installPackage returned -8

[FATAL] Setup - Error installing Packages.

 

Unable to find any log file for the PSE 10 failed install.

 

Have tried creating a fresh user account with admin privilages but that didn't help. Also tried complete shut down & reboot.

 

System: Mac OS 10.6.8, 4gb ram, plenty of HD free space, firewall off, no virus protection installed.

 

What's the next step?

444 Views   2 Replies   Latest reply: Rich Murphy, Apr 4, 2012 4:25 PM
 
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