Hi - if you're still there after all this time can you please help me reset my authorizations ? I have tried to submit a web case but it's not working , nor is the customer support form.
I am using overdrive media console and it has been crashing on my iPad. Every I have to re-install the app it requires another authorization.
Bentley left adobe before I did. For authorization reset your best bet is to submit a web support case.
Also I personally would suggest using bluefire reader on the ipad instead of the Overdrive Media Console.
Unfortunately that appears out of date, since it looks like Adobe redesigned (and re-hosted) the support web page. They do have a link (under 'Contact Support') for the Web Chat support, which should work for you, but there is no longer a link for submitting a web case.
While you can still submit a web case through:
It's a bit more difficult, so I'd try going with the flow and trying to use Web Chat first.
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