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Flash uninstaller - Strange activity

Guest
Apr 03, 2012 Apr 03, 2012

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Hello,

I noticed some unusual behavior with the latest flash uninstaller, can someone explain please?

I download the 32bit flash uninstaller for Windows.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

When I double-click the uninstaller, a confirmation window appears asking whether I want to run the file.

I select run, then a 2nd confirmation window appears asking again if I want to run the file.

When I select run this time, I get a UAC prompt asking if I want to continue.

Why are there 2 request to run the uninstaller?

If I select run for the first prompt, but cancel the second prompt, the UI for the flash player uninstaller still appears.

I didn't go any further as this behavior was suspicious enough for me to stop. Instead I used a previously saved flash player uninstaller.

I'm wondering what would that second run prompt have executed if I had let it run?

Regards,

Pierce.

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Apr 03, 2012 Apr 03, 2012

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Just single click on the uninstaller and check , do you get the confirmation window.

also turnoff the UAC and then check.

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Adobe Employee ,
Apr 03, 2012 Apr 03, 2012

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
Apr 03, 2012 Apr 03, 2012

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What is your Windows version?

What you describe I have seen happening when I accidentally triple-click an executable.

Can you try again with a right-click, then Open (or Run)?

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Guest
Apr 04, 2012 Apr 04, 2012

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Thanks for the replies.

System is Vista SP2 x86.

Behavior is still the same if I right-click and select open.

I'm still presented with 2 run windows, with only the 2nd one requiring UAC confirmation.

I was also thinking maybe I had executed the uninstaller twice, but surely then I would be seeing a UAC prompt after clicking run on both confirmation windows, not just one.

Thanks.

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LEGEND ,
Apr 04, 2012 Apr 04, 2012

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I do not know why this is happening; never seen this before.

Can you try to let it run completely (by clicking OK every time it asks), then post the contents of the FlashInstall.log file (from C:\Windows\system32\Macromed\Flash) here in the forum?  Maybe we can see from that log file what is happening.

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Adobe Employee ,
Apr 04, 2012 Apr 04, 2012

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Could you post the contents of your flashinstall.log so we can review it?

Where do I find the Flash Player installation log on Windows?

Thanks,

Chris

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Guest
Apr 05, 2012 Apr 05, 2012

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Sure.

=O====== M/11.2.202.228 2012-04-04+01-14-35.098 ========

0000 00000010 "C:\Users\Pierce\Downloads\install_flash_player_11_plugin_32bit.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0002 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0005 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0006 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0007 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0008 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll

0014 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe

0015 00000017 C:\Windows\system32\Macromed\Flash

0016 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

0017 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0018 00001102

0019 00001106

=X====== M/11.2.202.228 2012-04-04+01-14-53.303 ========

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