I design a quarterly newsletter using InDesign CS4 6.0.6, output to press quality PDFs. My client informed me that in the last two newsletters, hyphens are missing randomly in some of the stories. Even on the same page, one column has them and the next doesn’t.
The prepress guy says that indeed they are missing on his internal proof via a production laser printer and of course on his plate maker, but they do appear in the PDF. He paginates by bringing my PDF into ID CS2 and outputs from there (seems convoluted).
We’ve been doing this newsletter and many other projects without a problem for many years.
Any idea where to look?
Europe, Middle East and Africa