I should mention I had tried deleting my preferences. It hasn't helped.

Hi Peter,

I just checked. I have a blurb plug-in that I installed at some point but never used. I will get rid of it right now.

Hmmmm... I'm not sure how to remove the Blurb Plug In. If I go to InDesign, Help, About Plug Ins - I can see the Blurb Plug in. But if I go to Manage Extensions - I only have ones authored by Adobe. The blurb one doesn't show up.

Thanks Peter and Manish_1988. I have now removed the Blurb plug in from the extensions folder and deleted the InDesign Recovery Folder.

I will take your suggestion Peter and open everything as a copy. I'm not worried about recovering my old files right now, but more concerned about future files getting corrupted so this is a good suggestion.

Katie

Should I also try deleteing the FontMaskCache file from the Cache folder? I read about it on another post and wondered if it is worth a shot.

Alright - I deleted it. I'll keep you posted.

Okay. Here is an update. I did talk to Adobe support last week. They said it is not a problem with InDesign and that it could be caused by corrupt fonts or plug ins.

I already removed the only plug in I had installed and I have still had corruptions since.

I also used font doctor to scan my files. It gave me a list of 10 or so fonts that had bad table data, so I removed those fonts. Also, none of the files that have corrupted share the same fonts so is it possible that a font that is not in use in the document is still corrupting it? And only corrupting some files, but not all the files?

Since then, I have had a few more issues.

On Friday InDesign crashed twice - and by that I mean that when I was working on it a file I got the "InDesign has stopped working..." message. However, after I closed the program and reopened it, the file I was working on was fine.

Then Yesterday, I had a small two page file that worked on, saved, and closed. A few hours later I went to reopen the file and the icon for the file was no longer InDesign. When I try and open it it gave me a message that said "InDesign cannot open the file...it could be a missing plug in or the file could be open in another application." I tried opening a copy of the file. Same thing. So it's a another corrupt file, but in a new way than last time.

So I'm thinking I should remove and reinstall InDesign. I'm also wondering if I should restore my machine to system fonts only and then add the fonts back as needed.

I will give it a shot.Thanks for the link to the Cleaner Tool.

Should I deactivate CS5 before I remove it? Or do I not have to worry about deactivating because I will be reinstalling it on the same computer?

Okay. So our IT dept. actually just reimaged/wiped the whole computer and then we reinstalled. I'll just install my fonts as needed as I go along and see hope everything goes smoothly.

Oh dear. After we reimaged/wiped my machine, and then reinstalled everything, I'm still having problems.

Yesterday I created a one-page newspaper ad. Today I went to open that file and got a message that said "Could not complete your request due to a database error," followed by the "Adobe InDesign CS% has stopped working" message. If I try and open a copy is says the file is damaged (error code 4).

This is a slightly different than the other times it has corrupted files, but the same result - more lost, unrecoverable files.

I have installed a handful of fonts since we wiped the computer, but font doctor tells me they are all fine (no corruption). I have no plug ins.

I'm at a loss about what to do now.