Skip navigation
mfarfan18
mfarfan18 Calculating status...
Currently Being Moderated

LR4 Disc won't install…help!

Apr 5, 2012 1:07 PM

so I insert the disc on my mac...nothing happens. So I go into the disc click on the adobe LR 4 pkg...and it asks to pick a program to "open it with"!!! 

 

what do I do. I don't know what to pick...never had to before. I picked Adobe reader...and ofcourse that didn't work.

 

What am I doing wrong? do I need to dl something in order to install this?

 

help

979 Views   14 Replies   Latest reply: mfarfan18, Apr 5, 2012 3:04 PM
 
Replies
  • Jeff A Wright
    Currently Being Moderated
    1. Jeff A Wright,
    Apr 5, 2012 1:16 PM   in reply to mfarfan18
    Report

    What exactly are you clicking on?  Could please post a screen shot?

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    2. mfarfan18,
    Apr 5, 2012 1:24 PM   in reply to Jeff A Wright
    Report

    sorry I don't have a screen shot...but I click on the disc and there are two files.....a READ ME pdf. file....and the Adobe LR4.pkg file....i double click on that and it asks me to pick a program to open it with...I picked adobe...but that didn't work.

     

    I've never had to pick a program to install anythign before

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    3. Manish-Sharma,
    Apr 5, 2012 1:32 PM   in reply to mfarfan18
    Report

    Go to applications>utilities>installer and select this pkg file , and check

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    4. mfarfan18,
    Apr 5, 2012 1:34 PM   in reply to Manish-Sharma
    Report

    so that's it?...that should work?

     

    I'm sorry I'm desperate...I'm in Afghanistan right now and this thing took a month to get to me...and the thought of goind through the enormous hassle of trying to return this...ughhhh.. lol

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    5. mfarfan18,
    Apr 5, 2012 2:10 PM   in reply to Manish-Sharma
    Report

    i don't see an installer in utilities :\

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    6. Manish-Sharma,
    Apr 5, 2012 2:17 PM   in reply to mfarfan18
    Report

    Sorry , for posting incomplete info , my internet died for some reason

     

    Select any .pkg file, press COMMAND-I to open the Get Info window. In the section labeled "Open With" select the Installer application from the drop down list. Then click on the Change All button.

     

    If you dont find the Installer then It's located in /System/Library/CoreSerivces/ folder., if still not present then check on you Mac OS disc ,in  Applications/Utilities folder. You should be able to copy it onto your hard drive.

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    7. mfarfan18,
    Apr 5, 2012 2:27 PM   in reply to Manish-Sharma
    Report

    but i've never had to so any of this...and the installer isn't in any of those folders. I don't have the Mac OS disc....can I get the installer from the web?

     
    |
    Mark as:
  • Jeff A Wright
    Currently Being Moderated
    8. Jeff A Wright,
    Apr 5, 2012 2:35 PM   in reply to mfarfan18
    Report

    If you are missing the Installer.app then it will not be possible for you to install your software or most any software.  Were you able to locate the /System/Library/CoreServices folder as Manish suggested?

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    9. mfarfan18,
    Apr 5, 2012 2:41 PM   in reply to Jeff A Wright
    Report

    yes and it's not there...how can it have just dissappeared?

     

    so if I re isntall OS X Lion...will all my stuff delete? pics, music, files?

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    10. Manish-Sharma,
    Apr 5, 2012 2:44 PM   in reply to mfarfan18
    Report

    No, wait....

     

     

    Do you have the disc of Lion or you will install it from internet.

     
    |
    Mark as:
  • Jeff A Wright
    Currently Being Moderated
    11. Jeff A Wright,
    Apr 5, 2012 2:45 PM   in reply to Manish-Sharma
    Report

    You can try doing an Archive and Install of your OS from your recovery partition.  I would highly recommend you contact Apple though directly for them to advise you on the process.

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    12. mfarfan18,
    Apr 5, 2012 2:47 PM   in reply to Manish-Sharma
    Report

    I have the thumb drive..it's not a disc...that's how I bought it from the apple store.

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    13. Manish-Sharma,
    Apr 5, 2012 2:56 PM   in reply to mfarfan18
    Report

    Great then , open the drive and do not run the lion installation , just open it and look under applications/utilities, if found , copy and paste on the default location mentioned above , if not found contact Apple

     
    |
    Mark as:
  • mfarfan18
    Currently Being Moderated
    14. mfarfan18,
    Apr 5, 2012 3:04 PM   in reply to Manish-Sharma
    Report

    k thanks very much

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points