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ebls2011
ebls2011
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Can't buy the Single Edition

Apr 4, 2012 2:28 PM

I have been tryiong to buy the Single Edition today but when I clicked on the "buy" button then there is an error message says "We are currently experiencing technical difficulties. Please try again later." Anybody knows what's wrong with it??

851 Views   7 Replies   Latest reply: mspencerkc, Apr 9, 2012 4:42 PM
 
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  • Bob Levine
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    1. Bob Levine,
    Apr 4, 2012 2:38 PM   in reply to ebls2011
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    I can confirm it. I think it’s best to do what it says. Try again in a little while.

     

     

     

    Bob

     
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  • VanGrenade
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    2. VanGrenade,
    Apr 6, 2012 1:18 PM   in reply to ebls2011
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    This has been happening to me for a week+. Wasn't sure if it was relelated to possible upcoming update but I don't think so.

     
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  • daniel.benjamins
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    3. daniel.benjamins,
    Apr 9, 2012 7:45 AM   in reply to ebls2011
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    Any updates on this issue?

     
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  • mspencerkc
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    4. mspencerkc,
    Apr 9, 2012 8:25 AM   in reply to ebls2011
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    I have the same problem and have been trying to buy a Single Edition license since last Thursday (Apr 5). 

     

    I chatted with an Adobe sales rep through the online store this morning. They told me to call an 800 number, which I did. I was then transferred to another department where I was put on hold for 25 minutes with no answer before I had to give up.

     

    Can anyone with Adobe advise as to when the Single Editions will be for sale again?

     

    Or is this a bad move and we should wait for the new content viewer to be approved at Apple before trying to submit a Single Edition to the app store?

     

    Thanks to anyone with some info!

     
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  • Bob Bringhurst
    3,436 posts
    May 29, 2007
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    5. Bob Bringhurst,
    Apr 9, 2012 9:04 AM   in reply to mspencerkc
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    I'll let you know when I hear something.

     
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  • Bob Bringhurst
    3,436 posts
    May 29, 2007
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    6. Bob Bringhurst,
    Apr 9, 2012 2:46 PM   in reply to Bob Bringhurst
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    Please try again. This issue should be resolved.

     
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  • mspencerkc
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    7. mspencerkc,
    Apr 9, 2012 4:42 PM   in reply to Bob Bringhurst
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    Yes, was able to purchase. Now the fun part. Thanks Bob!

     
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